Christopher Crawford
Burleson,TX
Summary
Dedicated Army veteran professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
28
years of professional experience
Work History
General Manager of Operations
Wares Giant Tire Service
11.2021 - 05.2024
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Formulated policies and procedures to streamline operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Interacted well with customers to build connections and nurture relationships.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
- Managed time efficiently in order to complete all tasks within deadlines.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Flatbed/Class A Dry Van Driver
JB Hunt Transportation
07.2016 - 11.2021
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected load security and checked for damages.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Enhanced company reputation through courteous interactions with customers, vendors, and other drivers on the road.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Minimized potential issues with regulatory compliance by staying up-to-date on industry regulations and best practices for dedicated drivers.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Maintained excellent safety record with thorough pre-trip inspections and proactive vehicle maintenance.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Regional Truck Driver
Central Freight
07.2015 - 07.2016
- Enhanced delivery efficiency by optimizing routes and adhering to tight schedules.
- Adapted quickly to changing weather conditions or traffic patterns while maintaining efficiency in deliveries without compromising safety standards.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Navigated challenging road conditions safely, avoiding accidents and damage to cargo.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Chalk Mountain Services
05.2013 - 06.2015
- Performed regular inspections and reported issues to company mechanics.
- Achieved daily delivery targets with optimized routes and quick turnarounds at delivery locations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Implemented defensive driving techniques leading to accident-free driving record and reduced maintenance costs.
- Adhered to strict weight limits and load distribution guidelines for optimal vehicle performance and safety standards compliance.
- Accurately completed necessary paperwork and documentation related to hazardous materials shipments, ensuring regulatory compliance.
- Exceeded company expectations regarding punctuality, attendance, safety protocols adherence while maintaining an excellent safety record throughout tenure as Class A CDL Tanker Driver.
- Assisted in training new drivers on company policies, procedures, and safe tanker operations, resulting in a skilled and knowledgeable workforce.
- Kept tanker equipment clean and well-maintained to ensure optimal performance during transportation assignments.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Vehicle Recovery Specialist
03.2010 - 02.2013
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
Asset Protection
WalMart
11.2009 - 03.2010
- Monitored compliance with relevant laws, regulations, and company policies related to asset protection, addressing any areas of non-compliance promptly and decisively.
- Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
- Championed physical security upgrades at key facilities, enhancing perimeter defenses for improved asset protection.
- Managed a team of asset protection associates, providing training and guidance to ensure consistent performance in preventing theft and reducing losses.
- Initiated and led asset protection theft investigations following SOP.
- Ensured compliance with all relevant regulations and company policies related to asset protection and loss prevention efforts.
United States Federal Air Marshal
02.2002 - 11.2009
- Promoted awareness among fellow crew members regarding their role in maintaining flight safety through proactive vigilance against potential threats.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Participated in recurrent training programs to stay current on emerging trends in aviation security and continually refine skill set as a Federal Air Marshal.
- Exercised sound judgment and quick decision-making abilities during critical incidents, effectively neutralizing threats and ensuring the safety of passengers and crew members.
- Supported interagency counterterrorism initiatives by collaborating with other federal law enforcement agencies on joint operations targeting specific threats to air travel security.
- Maintained a professional demeanor while blending seamlessly into the traveling public, effectively concealing identity as a Federal Air Marshal.
- Demonstrated exceptional situational awareness skills while operating undercover in high-stress environments aboard commercial aircrafts.
- Detected suspicious behavior and acted promptly to mitigate risks, contributing to a secure travel environment for passengers.
- Developed expertise in firearms handling through rigorous training sessions, enhancing accuracy and tactical readiness during critical situations.
- Coordinated with foreign counterparts on international missions, fostering relationships that enhanced global aviation security cooperation efforts.
Long Distance Truck Driver
12.1996 - 02.2002
- Verified contents of inventory loads against Bills of Lading.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Dallas County Sheriff Deputy
01.1996 - 11.1996
- Ensured compliance with all federal, state, and local laws while enforcing ordinances within the jurisdiction of the county sheriff''s office.
- Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
- Increased public safety by implementing proactive policing strategies and community engagement initiatives.
- Proven ability to learn quickly and adapt to new situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Military Police
United States Army
8 1986 - 11.1995
- Supervised 24-hour police operation investigating civil disturbances on base.
- Monitored criminal activity in community to identify suspicious activity.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
- Demonstrated cultural sensitivity while interacting with diverse populations both on-base and within surrounding communities.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Assisted in special investigations and crime prevention programs.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Investigated security issues involving domestic violence, assault, and theft occurring on base among active military members.
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
- Monitored traffic violations, issuing citations as necessary.
- Enhanced security by conducting thorough patrols and inspections of military facilities.
- Reduced criminal activities within the community through proactive policing measures and effective crime prevention strategies.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Maintained accurate records of arrests, citations, and other law enforcement actions for reporting purposes.
- Provided training to fellow Military Police officers, increasing overall unit readiness and effectiveness.
- Checked vehicle equipment for proper functioning prior to use.
- Responded to emergency calls to provide assistance to citizens in need.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
Education
Skills
11 years of OTR and local driving experience
General, Operations, Sales and Service Manager
Over 10 years in various leadership positions managing up to 30 employees
Facility Management
Effective leader
Decision-Making
Problem-Solving
Staff Motivation
Staff Scheduling
Customer Relationship Management
Timeline
General Manager of Operations
Wares Giant Tire Service
11.2021 - 05.2024
Flatbed/Class A Dry Van Driver
JB Hunt Transportation
07.2016 - 11.2021
Regional Truck Driver
Central Freight
07.2015 - 07.2016
Chalk Mountain Services
05.2013 - 06.2015
Vehicle Recovery Specialist
03.2010 - 02.2013
Asset Protection
WalMart
11.2009 - 03.2010
United States Federal Air Marshal
02.2002 - 11.2009
Long Distance Truck Driver
12.1996 - 02.2002
Dallas County Sheriff Deputy
01.1996 - 11.1996
Military Police
United States Army
8 1986 - 11.1995
Similar Profiles
Steven KeachSteven Keach
Delivery Manager at Miller Brothers Giant Tire ServiceDelivery Manager at Miller Brothers Giant Tire Service
Kushal GhimireKushal Ghimire
Senior Accounts & Stocks Controller (Warehouse) at Jaquar Industries of Bath wares & Sanitary waresSenior Accounts & Stocks Controller (Warehouse) at Jaquar Industries of Bath wares & Sanitary wares
Blake WallerBlake Waller
Machine Technician at Bridgestone Giant Tire Aiken ORMachine Technician at Bridgestone Giant Tire Aiken OR
SERABINA K MORERISERABINA K MORERI
Intern at Nicolina Mboya-Health First Care Clinic-Euless TXIntern at Nicolina Mboya-Health First Care Clinic-Euless TX
Garjay ZorGarjay Zor
Desktop Support Engineer at Stefanini IT Solutions/AXA Professionals LLCDesktop Support Engineer at Stefanini IT Solutions/AXA Professionals LLC