Christopher Crippen

-Worked as a Hardlines Team Member, Hardlines Team Lead, Hardlines Manager, Softlines Manager, & Sales Manager at three stores.
-Have lead several reflow and merchandising projects in Hardlines and Softlines.
-Responsible for organizing and auditing firearm forms, as well as ensuring store is compliant with all firearm procedures.
-Responsible for coaching as well as providing positive reinforcement to team members.
-Responsible for overseeing daily operations within the store including managing payroll, scheduling, and customer service management.

-Handled customer relations issues, enabling quick resolution, and customer satisfaction.

-Responsible for recruiting top talent for the sales team, contributing to a high-performing work environment.

-Responsible for working freight process, merchandising, working sales floor, processing RTVs, and identifying inventory discrepancies.

-Prepared merchandise for sales floor by pricing or tagging.

-Set planograms to merchandising standards.

-Assisted in receiving, stocking and distribution of merchandise.

-Helped train new employees in safe practices and warehouse procedures.

-Verified quantity and description of materials received by checking merchandise against packing list.

-Helped customers complete purchases, locate items, and join reward programs.