Christopher Crockett III
El Paso,TX
Summary
Dynamic sales professional with a proven track record of generating revenue and cultivating strong client relationships. Expertise in identifying customer needs and delivering tailored solutions that drive business growth. Recognized as a reliable team player, committed to collaboration and adaptable to evolving business objectives. Strong communication and strategic planning skills enhance the ability to contribute effectively in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manufacturer
Tsadokian Way LLC
04.2020 - Current
- Manufacturing-creating soaps, t-shirts designs, cologne and perfume products.
- Analyzing marketing trends and data for areas of improvement, reaching new customers and customer retention.
- Troubleshoot and resolve production problems in a timely manner.
- Assisted in the development of new products by providing input on design, materials, and manufacturing techniques.
Licensed P&C Sales Consultant
Afni & Allstate
05.2024 - 04.2025
- Work from home; Provide timely and accurate responses to client insurance inquiries on existing insurance policies with regards to eligibility, coverages, policy changes, billing, claims and upcoming renewals.
- Respond to organic sales leads and utilize cross selling opportunities within current book of business, providing insurance quotes, using industry and product knowledge.
- 90% Sales rate
- Licensed over 30 states
COVID 19 Info Line, Vaccine Line
Health Insurance/MMC Group
09.2021 - 08.2022
- 95% QA and 100% QC scoring.
- Scheduled vaccination appointments for inbound calls, in a timely manner.
- Utilize appropriate scripting for each unique customer situation.
- Answered customer inquiries on health insurance.
- Find testing sites for customers, as well as answering Covid 19 related concerns and questions.
- Remote/Work from Home
- Self-motivated, with a strong sense of personal responsibility.
Search Engine Evaluator & Projects
Appen
05.2017 - 03.2021
- Remote/Work from home
- Analyzed website content and structure for search engine optimization.
- Reviewed online searches for user quality.
- Test upcoming tech products.
- Test and reviewed websites for bugs.
- Filtered and monitored unrelated and harmful websites
Tech Support Advisor
Teleperformance
04.2018 - 09.2018
- Took over calls when necessary; assisted customers with troubleshooting their accounts and consumer products.
- 90% CSAT calls; Utilized I-log and other systems, transferred calls when appropriate, utilized K-base, Avaya, and Webex systems.
- Attended daily meetings and coaching
- Work from home
After School Coordinator
AmeriCorps VISTA
11.2016 - 06.2017
- Organized meetings with faculty and students to discuss initiatives and procedures.
- Collaborated with local businesses and schools to secure donations of supplies or equipment needs.
- Implemented strategies to increase student involvement in extracurricular activities afterschool.
- Developed-created an after school video game tournament for middle school students and a coat drive.
- Volunteered at the animal shelter, cleaning parks for communities, and assisted RedCross during a flood disaster for impacted families.
Sales Manager
KTVT Enterprises
08.2014 - 08.2015
- In office and field sales;
- 90% closing rate
- Trained new dealers, on the job.
- Create new leads on phone and canvass door to door.
- Excelled expected metrics
- Attend daily huddles/meetings for questions, concerns and raffles.
- Utilized team work with fellow coworkers to achieve high sales.
Education
Bachelor's - Software engineering
University of the People
Diploma -
Horizon High School
Horizon City, TX06-2013
Skills
- Computer-aided design
- Active listening
- Sales presentations
- Punctuality
- Strong work ethic
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Attention to detail
- Self motivation
- Interpersonal skills
- Negotiation
- Customer relationship building
- Customer service
Accomplishments
- Achieved multiple closing sales (Cash and A loans) of 20 sales in a week.
- Awarded for best sales man.
- Achieved 90% or better CSAT.
- Awarded for volunteer work with AmeriCorps Vista.
- Achieved 98% or better in Quality assurance and Quality calls consecutively.
Certification
- Licensed personal lines property and casualty
Languages
English
Native or Bilingual
Timeline
Licensed P&C Sales Consultant
Afni & Allstate
05.2024 - 04.2025
COVID 19 Info Line, Vaccine Line
Health Insurance/MMC Group
09.2021 - 08.2022
Manufacturer
Tsadokian Way LLC
04.2020 - Current
Tech Support Advisor
Teleperformance
04.2018 - 09.2018
Search Engine Evaluator & Projects
Appen
05.2017 - 03.2021
After School Coordinator
AmeriCorps VISTA
11.2016 - 06.2017
Sales Manager
KTVT Enterprises
08.2014 - 08.2015
Bachelor's - Software engineering
University of the People
Diploma -
Horizon High School