Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Culhane

Chicopee,MA

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

8
8
years of professional experience

Work History

Operations Manager

Core Cleaning Company
Springfield , MA
01.2024 - Current
  • Supervise and coordinate staff regarding personnel issues, evaluation, scheduling, orientation, training and staff development.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Monitor customer expectations through satisfaction plans and measurement tools to assure adequacy of service.
  • Effective communication, both written and verbal, to employees and customers.

Manager

Cooley Dickinson Hospital
Northampton, MA
08.2020 - 12.2023
  • Directly manages 20+ FTE including scheduling assignments, payroll, hiring, and discipline.
  • Develop/administer a comprehensive training and education program, covering such aspects as safety, infection control and hazardous materials.
  • Ensure compliance with OSHA, the Joint Commission, and the Department of Public Health
  • Coordinated and monitor activities of Currier services to ensure adequate and timely delivery of material through Cooley Dickinson Hospital.
  • Prepare statistical reports for department-related improvements, workloads, etc. as required.

Supervisor

Baystate Medical Center
Springfield, MA
02.2016 - 08.2020
  • Under the direction on the Manager, was responsible for Transportation, Environmental, and Linen Services for 70+ FTE.
  • Hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed quality control inspections to ensure compliance.

Education

High School Diploma -

Ludlow High School
Ludlow, MA
06-2011

Some College (No Degree) -

Springfield Technical Community College
Springfield, MA

Skills

  • Inventory Management
  • Customer Service
  • Process Improvement
  • Budgeting and forecasting
  • Performance monitoring
  • Operations Management
  • Workforce training
  • Staff Management
  • Regulatory Compliance

Timeline

Operations Manager

Core Cleaning Company
01.2024 - Current

Manager

Cooley Dickinson Hospital
08.2020 - 12.2023

Supervisor

Baystate Medical Center
02.2016 - 08.2020

High School Diploma -

Ludlow High School

Some College (No Degree) -

Springfield Technical Community College

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Christopher Culhane