Christopher Cummings
Sedalia,MO
Summary
Proven leader and effective Store Manager at Sutherlands, adept in operations management and customer relations. Spearheaded inventory control and financial oversight, enhancing store efficiency and customer satisfaction. Excelled in fostering a team-oriented environment, driving positive outcomes through outstanding communication and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Store Manager
Sutherlands Lumber
06.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Store Manager
Sutherlands Lumber
09.2013 - 06.2020
Store Manager
Sutherlands Lumber
09.2004 - 09.2013
Sales Associate
Sutherlands
05.1997 - 09.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Accounting
Cameron University
Lawton, OKSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Outstanding communication skills
- Inventory Control
- Operations Management
- Policies and Procedures
Timeline
Store Manager
Sutherlands Lumber
06.2020 - Current
Store Manager
Sutherlands Lumber
09.2013 - 06.2020
Store Manager
Sutherlands Lumber
09.2004 - 09.2013
Sales Associate
Sutherlands
05.1997 - 09.2003
Accounting
Cameron University
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