Compassionate and dedicated Registered Nurse with 6 years of experience in emergency and hospice care, supplemented by a background in healthcare administration. Known for maintaining composure in high-stress situations, demonstrating a calm and level-headed demeanor. Exceptional verbal communication skills, coupled with a touch of humor, enable the development of strong relationships with patients, their families, and colleagues alike. Seeking a challenging role to further expand knowledge and expertise.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PRN/on Call Registered Nurse
Divinity Hospice
3000 Joe Dimaggio Blvd STE 40, Round Rock, TX 7866
01.2019 - Current
Provided compassionate end-of-life care for terminally ill patients while offering emotional support to their loved ones during challenging times.
Demonstrated flexibility in adapting to fluctuating staffing needs as an on-call nurse while maintaining high-quality standards of care provision.
Provided expert clinical guidance during emergencies, applying critical thinking skills to ensure favorable outcomes.
Evaluated the effectiveness of current nursing interventions by monitoring patient progress closely throughout their stay in the facility.
Cultivated trusting relationships with patients through active listening, empathetic responses, and personalized care approaches.
Advocated for patients'' rights by ensuring their input was considered in treatment decisions and care planning processes.
Responded to incoming calls from patient, family member or caregiver for after-hours medical services and gathered information to address inquiry or concern and ascertain need to conduct in-person nursing visit.
Streamlined the patient admission process by efficiently gathering relevant information while maintaining empathy and compassion.
Documented visit notes, treatments and care in consultation with interdisciplinary team to confirm complete and accurate physician orders that covered care and visits provided.
Collaborated with interdisciplinary teams to develop and implement appropriate care plans for diverse patient populations.
Informed, instructed and educated patient, family and caregivers in proper care and verified understanding of follow up instructions.
Traveled to patient home and facilities to review, set-up and administer medications within established plan of care.
Educated family members and caregivers on patient care instructions.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Evaluated patient histories, complaints, and current symptoms.
Conducted patient admissions and discharges as assigned and completed assessments and reassessments to support care continuum.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
ER Nurse
Baylor Scott & White
07.2017 - Current
Reduced risk of infections by adhering to strict infection control protocols during procedures such as IV insertion and wound care.
Increased efficiency in documentation by utilizing electronic medical record systems for thorough and accurate recordkeeping.
Assisted physicians during procedures such as intubation or central line placements while ensuring the highest level of patient safety and comfort.
Maintained appropriate supplies and equipment within the emergency department by regularly monitoring inventory levels, restocking as needed, and notifying management of any shortages or discrepancies.
Supported new nurses'' integration into the emergency department through preceptorship roles, offering guidance, feedback, and support for professional development.
Elevated overall quality of care within the ER through participation in ongoing performance improvement initiatives such as root cause analysis or peer review processes.
Promoted teamwork among nursing colleagues through effective collaboration, communication, and mutual support during high-pressure situations.
Developed strong relationships with patients'' primary care providers by facilitating timely communication about their emergency visits, treatment plans, and follow-up care requirements.
Served as a reliable resource for colleagues seeking advice on complex cases or best practices within the emergency department setting.
Contributed to hospital-wide quality improvement initiatives by participating in committees focused on enhancing patient safety and care standards.
Prevented medication errors by diligently verifying patient information, medication orders, dosages, routes of administration, and potential interactions before administering medications.
Promoted a culture of excellence in nursing practice by continuously seeking opportunities for personal growth, learning from colleagues, and sharing knowledge with fellow emergency department professionals.
Continuously expanded clinical knowledge base through ongoing education opportunities such as workshops, conferences, certifications, or advanced degrees related to emergency nursing practice.
Improved patient outcomes by providing timely and accurate assessments, triage, and intervention in high-stress emergency situations.
Provided emergency care for patients suffering from stroke, cardiac incidents and trauma, and sepsis episodes.
Charge Capture Analyst
Seton Medical Center
04.2014 - 08.2015
Review patient electronic medical record for appropriate charges and enter into billing software
Conduct audits to ensure nurse charge documentation is complete at discharge from assigned departments
Reconcile daily reports compared to actual charges, codes and documentation
Collaborate with managed care department to code billable items for reimbursement
Maintain reports to track lost revenue due to improper clinical documentation.
Patient Access Representative/Financial Counselor/Team Lead
University Medical Center Brackenridge Emergency Room
04.2008 - 04.2014
Created unit assignments and delegated tasks as team lead
Obtained demographic, insurance, and financial information from patient or guarantor at bedside
Verified insurance eligibility and screened uninsured patients for financial assistance
Processed payments and applied appropriate financial assistance programs for qualified uninsured patients
Ensured medical necessity compliance by obtaining patient data and communicating information to patient
Communicated with physicians, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families.
Education
Bachelor of Science in Nursing -
Texas State University
San Marcos, Texas
05.2017
Bachelor of Healthcare Administration -
Texas State University
San Marcos, Texas
05.2007
Skills
Basic Life Support
Vital signs monitoring
Clinical judgment
Compassionate Care
IV Insertion
Healthcare regulations
Medication and IV administration
Attention to Detail
Compassionate and Caring
Critical Thinking
Strong Clinical Judgment
Patient and family advocacy
Patient Condition Monitoring
Certification
Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS)
Trauma Nursing Core Course (TNCC)
Emergency Nursing Pediatric Course (ENPC)
Crisis Prevention Institute (CPI)
Timeline
PRN/on Call Registered Nurse
Divinity Hospice
01.2019 - Current
ER Nurse
Baylor Scott & White
07.2017 - Current
Charge Capture Analyst
Seton Medical Center
04.2014 - 08.2015
Patient Access Representative/Financial Counselor/Team Lead
University Medical Center Brackenridge Emergency Room
Urgent Care Registered Nurse - PRN at Mercy Health St. Rita's Medical Center - Lima, OHUrgent Care Registered Nurse - PRN at Mercy Health St. Rita's Medical Center - Lima, OH