Christopher D’Agostino
Philadelphia,PA
Summary
Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in fostering team collaboration, driving organizational growth, and adapting to evolving business needs. Skilled in strategic planning, financial management, and stakeholder engagement. Known for strong decision-making abilities and unwavering focus on achieving measurable outcomes.
Overview
17
17
years of professional experience
Work History
President
The Largo Group - Restaurant consulting/Accounting Firm
01.2022 - Current
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Developed comprehensive financial models to optimize client profitability and cost management.
- Negotiated contracts, managed client relationships, and ensured high levels of customer satisfaction.
- Implemented innovative technology solutions to optimize financial reporting and analysis.
- Oversaw restaurant consulting services, including menu development, inventory management, and staff training.
- Analyzed financial data, identified cost-saving opportunities, and recommended revenue-generating strategies.
- Developed marketing initiatives to attract new clients and expand the firm’s client base.
- Established strong relationships with industry partners and associations.
Director of Operations
Dunkin’ Donuts
01.2018 - 01.2022
- Approve schedules to Budgets, hire, train and develop about 600 Hourly Employees.
- Local Store Marketing, Catering Sales, FOH Development Plans, I-9 Compliance
- P&L Reconciliation, Weekly Inventory, Ordering Par Levels, Sanitation Audits, New hire training.
Chief Operating Officer
Due Amici Restaurant Concepts
01.2009 - 01.2018
- Manage the operations of 50+ restaurants across the US, including full-service, fast-casual, and catering concepts.
- Oversee the financial performance of each unit, ensuring profitability and growth.
- Develop and implement operational policies and procedures, ensuring compliance with health, safety, and legal standards.
- Monitor and evaluate the quality of service, food, and beverage, and implement corrective actions as needed.
- Lead and coach the regional managers, general managers, and assistant managers, providing feedback and guidance.
- Collaborate with the CEO, CFO, and CMO on strategic planning, budgeting, and marketing initiatives.
- Negotiate contracts and agreements with vendors, suppliers, and landlords.
- Establish and maintain positive relationships with customers, partners, and stakeholders.
Education
Associate Degree - Business management /Administration
CCP
Philadelphia, PASkills
- Financial Analysis
- Client Relationship Management
- Technology Integration
- Operations management
- Budgeting and forecasting
- P&L analysis and reporting
- Staff training and development
- Vendor and contract negotiation
- Marketing and branding
- Payroll Services
- Leadership team building
- Operational excellence
Accomplishments
- Raised sales by 18.0% year over year for the past three years leading Region – proper re-training of current staff, proper brand training procedures for new hires, accurate sales forecasting to assure speed of service and increased efficiency.
- Proper sales forecasting for peak efficiency of drive-thru meeting and exceeding Brand standards – making sure proper training for production, payment receipt, right people in the right places.
- Reduced labor from 25.2% in 2018 to a current of 20.3% regionally – proper sales forecasting, writing schedules to peak business hours or each meal period, new hire training, testing and certification, cross-training, creation of training and efficiency plans for locations in BOH.
- Lowered Food Cost from 22.7% to 19.5% exceeding Company target year over year – proper weekly and monthly inventory, proper cross-training in BOH, recipe adherence, cross-training in BOH to assure more consistent product and production.
Timeline
President
The Largo Group - Restaurant consulting/Accounting Firm
01.2022 - Current
Director of Operations
Dunkin’ Donuts
01.2018 - 01.2022
Chief Operating Officer
Due Amici Restaurant Concepts
01.2009 - 01.2018
Associate Degree - Business management /Administration
CCP
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