CHRISTOPHER D'ALESSIO
Jacksonville
Summary
Experienced Ramp Service Agent offering comprehensive background in aircraft handling and ramp operations. Possess solid skills in time management, teamwork, and communication which have driven success in previous roles. Known for maintaining safety standards while ensuring quick turnaround times of aircrafts. Demonstrated ability to work under pressure and adapt to changing conditions, making significant contributions to team efficiency and customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Ramp Service Agent
Quantem Aviation Services
Jacksonville
07.2025 - Current
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Operated ground support equipment for aircraft servicing tasks.
- Responded quickly to emergency situations by following established protocols.
- Coordinated with other ramp agents regarding workloads and assisted as needed.
- Ensured that all items loaded onto the aircraft were properly secured before takeoff.
Mentor
Veteran Treatment Program
06.2025 - Current
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Engaged consistently with mentees through designated contact points using various methods.
- Collaborated with community resources to enhance veterans' access to services.
Vehicle Processing Center (VPCs)
Performance Personnel
Jacksonville
04.2025 - 07.2025
- Processed new Toyota vehicles for any transportation damage, marking & defects.
Warehouse Worker
Performance Personnel
Jacksonville
06.2023 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Flight Attendant
Alaska Airlines
Anchorage
04.2022 - 05.2023
- 1 year of Flight Attendants experience with Alaska Airlines
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining positive attitude.
- Maintained safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Patrolman
Jacksonville Sheriff's Office
Jacksonville
04.2017 - 04.2022
- 4 years of Law Enforcement experience with the Jacksonville Sheriff's Office
- Collaborated with local law enforcement to improve overall community safety and branch protection.
- Developed strong working relationships with law enforcement agencies, enhancing cooperation during joint operations.
- Reduced crime rates by conducting thorough investigations and collaborating with local law enforcement agencies.
- Assisted law enforcement agencies with investigations, providing expert testimony when necessary.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Facilitated smooth communication between clients, service providers, and law enforcement agencies during emergency situations.
Security Forces (MP)
United State Air Force
07.2009 - 08.2018
- 9 years of Military Police experience with the USAF/ USAF Reserves
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
- Fostered a positive public image of the Military Police through routine engagement with local communities.
- Safeguarded VIPs during high-profile visits, implementing stringent security protocols to mitigate risks.
- Enhanced security by conducting thorough patrols and inspections of military facilities.
Education
Bachelor of Science - Business Management Degree
University of Phoenix
Phoenix, AZ12.2025
Skills
- Law enforcement expertise
- Defensive driving
- Leadership and management
- Team collaboration
- Dispatch operations
- Conflict resolution
- Detainee management
- Risk assessment
- Anti-terrorism strategies
- Vehicle inspection
- Communication skills
- Public speaking
- UAS piloting (Part 107)
- Typing proficiency (35 WPM)
- Traffic control
- Surveillance methods
- Airfield security
- Criminal investigation
Certification
- TWIC CARD HOLDER
- Part 107 / UAVs operator
- 30-59 Semester hours towards Police-Sci Training
- Eglin AFB, FL 45-89 Quarter hours Police-Sci Training
- Emergency Vehicle High Speed Operation Training
- Secret Clearance (Expired 2022)
- Physical Security Safeguard Certified
- Child Abuse Training
- Assault Training
- Counter-Terrorism Certified
- Trained in Cross-Cultural Communication
- Disaster Preparedness Certified
- Interrogation Certified
- Speed Measuring Device Certified
- Alcohol Detection Equipment Certified
- Handcuffing/Searching of individual/Challenging Procedures trained
- Flight Line Vehicle Operation Certified
- Trained with the M4 Carbine/ M9 Beret/ Glock 19/ M203 Grenade Launcher/ M249 Machine Gun/ M240 Machine Gun
Languages
English, Fluent
Volunteers
Veteran Treatment Program, Mentor, 06/01/25
Timeline
Ramp Service Agent
Quantem Aviation Services
07.2025 - Current
Mentor
Veteran Treatment Program
06.2025 - Current
Vehicle Processing Center (VPCs)
Performance Personnel
04.2025 - 07.2025
Warehouse Worker
Performance Personnel
06.2023 - 08.2023
Flight Attendant
Alaska Airlines
04.2022 - 05.2023
Patrolman
Jacksonville Sheriff's Office
04.2017 - 04.2022
Security Forces (MP)
United State Air Force
07.2009 - 08.2018
Bachelor of Science - Business Management Degree
University of Phoenix