Summary
Overview
Work History
Education
Skills
Certification
Timeline
SeniorSoftwareEngineer

Christopher Damron

Pulaski,Tennessee

Summary

Accomplished in system design and network configuration, I leveraged my expertise to enhance AV systems' efficiency and reliability. Skilled in technical support and project management, I excel in delivering customer-centric solutions. My proactive approach and ability to adapt have consistently driven project success and operational excellence.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Service Engineer

Teksystems
Nashville, TN
06.2024 - Current
  • Work on the Diversified Service Contract
  • Troubleshot systems based on assigned tickets.
  • Configured advanced AV systems incorporating control, DSP, and networked elements.
  • Handled potential programming issues for multiple areas in the United States.
  • Analyzed and updated programming to address issues effectively.

Audio Video Programmer

Constant Technologies
North Kingstown, RI
05.2022 - 05.2024
  • Configured and programmed BIAMP, QSYS, Crestron, AMX, Extron,and Cinemassive systems.
  • Handle on-site tasks involving the programming and testing of diverse AV systems.
  • Implemented systems focusing on business and government Operation Command Centers.
  • Provided comprehensive instructions to clients for utilizing systems.

Audio Video Field Engineer

Systems Innovation by LMG
Nashville, TN
03.2020 - 05.2022
  • Executed extensive verification and programming for AV Systems setups, including DSP Coding in Tesira and Q-SYS.
  • Addressed and rectified system problems through collaboration and programming.
  • Conducted training sessions for staff upon system completion and approval.
  • Verified correctness of schematic drawings and marked necessary changes in system.
  • Coordinated with client IT Departments and General Contractors at the site.
  • Played a role in the success of the Project Management Team.
  • Updated project timelines in collaboration with managers and handled onsite personnel management.

Audio Video Engineer

ZeroDay Technologies Solutions
St. Louis, MO
03.2019 - 03.2020
  • Collaborated with project managers and programmers to implement fully integrated audio-visual systems.
  • Oversaw onsite installations for A/V systems.
  • Conducted comprehensive system tests and facilitated resolution of identified issues.

Technical Lead

Conference Technologies Inc
Nashville, TN
08.2017 - 03.2019
  • Oversee customer needs in A/V integration.
  • Executed installation and maintenance of control systems, videoconferencing units, wiring solutions.
  • Utilized scaffolding, tall ladders, and motorized lifts for work activities.

Operations Manager/Project Manager

Audio Visual Effects
Nashville, TN
05.2017 - 08.2017
  • Collaborated with clients to coordinate project installation schedules.
  • Verified the presence and readiness of all parts and equipment before initiating installations.
  • Maintained alignment with client requirements during the installation process.
  • Coordinated team activities and managed timelines.
  • Collaborate with programmers to validate functionality of AV system.
  • Execute thorough inspections of installed equipment for operational integrity.
  • Installed diverse audio and visual hardware, including Crestron and Extron equipment.

System Design Engineer

Whitlock
Tamarac, FL
01.2017 - 03.2017
  • Directed teams on intricate AV system integrations.
  • Conducted equipment rack fabrication, site preparation, termination, and calibration of audio and video equipment.
  • Coordinated management of Cisco Switches to connect with AV Equipment and facilitated setup for Client Switches.
  • Proficient at identifying and fixing complex malfunctions in audio, video, switching and control systems.

System Design Engineer

Quantum Technologies Inc
Huntsville, AL
08.2015 - 01.2017
  • Executed the setup and installation of AV systems in courtroom settings.
  • Deployed and managed new projects onsite.
  • Skilled in using Crestron, AMX, and Extron AV equipment.
  • Demonstrated comprehensive expertise in fiber cabling.
  • Collaborated with customers to install equipment.
  • Collaborated with programmers to address issues from comprehensive testing.

Network Engineer

WOW Business
Huntsville, AL
01.2014 - 08.2015
  • Served as interdepartmental technical liaison for process, systems, and quality projects.
  • Demonstrated technical proficiency with LAN/WAN and fault isolation procedures.
  • Demonstrated proficiency in engaging with customers directly and professionally.
  • Collaborated efficiently with internal teams and clients to address installation and fulfillment issues promptly.
  • Handled incoming calls, addressing problems for technicians while coordinating installation tasks.
  • Proficient with DMS, 5E, CS2K and Meta switches.
  • Demonstrates proficiency in LAN/WAN and Internet troubleshooting.
  • Established standard templates for use in configuration and installation processes by the Test and Turn Up team.
  • Facilitated development of educational initiatives and standard procedures within the team.

Network Engineer

CSC
Huntsville, AL
04.2011 - 11.2013
  • Conducted on-site analysis, diagnosis, and resolution of end user and local/wide area network hardware/software issues for CSC's contracts.
  • Perform diagnostic tests on equipment to ensure full function at all times.

Service Desk Technician

Computer Generated Solutions
Tampa, FL
12.2010 - 04.2011
  • Executed IT support tasks and handled customer queries for Honeywell personnel.
  • Analyzed problems and determined resolution using Dell Service Tag component search, DellServ Knowledge Base, and McAfee Encryption.

Technician

Veredus Corporation
Tampa, FL
05.2010 - 10.2010
  • Oversaw setup of advanced audiovisual technology for various utilities worldwide.
  • Engineered and set up monitor walls by Barco and Mitsubishi, computer servers, video/control cabling.

Student Positions

09.2004 - 05.2009
  • Installed and tested computer hardware components.
  • Identified test issues for development team.
  • Designed scripts to automate and enhance the efficiency of QA installation tests.

Fire Direction Specialist MLRS/ATACMS/Lance 13P

US Army
Ft. Sill, OK
05.1991 - 06.1993
  • Utilized Fire Direction System and Voice Radios to send MLRS firing data to respective batteries.
  • Operated communication systems and gathered operations data.
  • Educated new personnel on unit protocols.
  • Assisted in maintenance of Tactical Computer and Communications Systems.

Education

Bachelors of Science - Computer Science

Athens State University
Athens, AL
05.2009

Skills

  • Technical reporting and documentation
  • Software programming
  • Network configuration
  • System testing
  • Performance optimization
  • End-user training
  • Specifications/drawings review
  • Installation planning
  • Remote diagnostics
  • Application debugging
  • Coding
  • System design
  • Object-oriented programming
  • Program coding
  • Testing and debugging
  • Work order prioritization
  • Documentation and reporting
  • Flexible and adaptable
  • Troubleshooting skills
  • Customer service
  • Warranty repair
  • Project management
  • Technical support
  • Troubleshooting and Diagnostics

Certification

  • Audinate Dante Controller 1, 2, 3, 06/21
  • Avixa CTS, 10/16
  • Avixa Project Management Cert, 04/18
  • BIAMP VOIP Certification, 10/16
  • BIAMP Tesira Forte Certification, 10/16
  • BIAMP Certified Audia Technician, 05/16
  • CompTIA A+ Certification, 05/01
  • Crestron Programming P101, 04/21
  • Crestron Programming P201, 06/21
  • OSHA 10, 01/18
  • OSHA 30 General and Construction, 12/19
  • QSYS Programming Level 1, 06/19
  • Extron Control Specialist, 03/23
  • Extron Control Professional, 04/23
  • Extron NAV Specialist, 06/23
  • Extron ProDSP Principles, 07/23
  • Extron XTP Systems Design Engineer, 08/23
  • Extron Authorized Programmer, 04/24

Timeline

Service Engineer

Teksystems
06.2024 - Current

Audio Video Programmer

Constant Technologies
05.2022 - 05.2024

Audio Video Field Engineer

Systems Innovation by LMG
03.2020 - 05.2022

Audio Video Engineer

ZeroDay Technologies Solutions
03.2019 - 03.2020

Technical Lead

Conference Technologies Inc
08.2017 - 03.2019

Operations Manager/Project Manager

Audio Visual Effects
05.2017 - 08.2017

System Design Engineer

Whitlock
01.2017 - 03.2017

System Design Engineer

Quantum Technologies Inc
08.2015 - 01.2017

Network Engineer

WOW Business
01.2014 - 08.2015

Network Engineer

CSC
04.2011 - 11.2013

Service Desk Technician

Computer Generated Solutions
12.2010 - 04.2011

Technician

Veredus Corporation
05.2010 - 10.2010

Student Positions

09.2004 - 05.2009

Fire Direction Specialist MLRS/ATACMS/Lance 13P

US Army
05.1991 - 06.1993

Bachelors of Science - Computer Science

Athens State University
Christopher Damron