Christopher Damron
Pulaski,Tennessee
Summary
Accomplished in system design and network configuration, I leveraged my expertise to enhance AV systems' efficiency and reliability. Skilled in technical support and project management, I excel in delivering customer-centric solutions. My proactive approach and ability to adapt have consistently driven project success and operational excellence.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Service Engineer
Teksystems
Nashville, TN
06.2024 - Current
- Work on the Diversified Service Contract
- Troubleshot systems based on assigned tickets.
- Configured advanced AV systems incorporating control, DSP, and networked elements.
- Handled potential programming issues for multiple areas in the United States.
- Analyzed and updated programming to address issues effectively.
Audio Video Programmer
Constant Technologies
North Kingstown, RI
05.2022 - 05.2024
- Configured and programmed BIAMP, QSYS, Crestron, AMX, Extron,and Cinemassive systems.
- Handle on-site tasks involving the programming and testing of diverse AV systems.
- Implemented systems focusing on business and government Operation Command Centers.
- Provided comprehensive instructions to clients for utilizing systems.
Audio Video Field Engineer
Systems Innovation by LMG
Nashville, TN
03.2020 - 05.2022
- Executed extensive verification and programming for AV Systems setups, including DSP Coding in Tesira and Q-SYS.
- Addressed and rectified system problems through collaboration and programming.
- Conducted training sessions for staff upon system completion and approval.
- Verified correctness of schematic drawings and marked necessary changes in system.
- Coordinated with client IT Departments and General Contractors at the site.
- Played a role in the success of the Project Management Team.
- Updated project timelines in collaboration with managers and handled onsite personnel management.
Audio Video Engineer
ZeroDay Technologies Solutions
St. Louis, MO
03.2019 - 03.2020
- Collaborated with project managers and programmers to implement fully integrated audio-visual systems.
- Oversaw onsite installations for A/V systems.
- Conducted comprehensive system tests and facilitated resolution of identified issues.
Technical Lead
Conference Technologies Inc
Nashville, TN
08.2017 - 03.2019
- Oversee customer needs in A/V integration.
- Executed installation and maintenance of control systems, videoconferencing units, wiring solutions.
- Utilized scaffolding, tall ladders, and motorized lifts for work activities.
Operations Manager/Project Manager
Audio Visual Effects
Nashville, TN
05.2017 - 08.2017
- Collaborated with clients to coordinate project installation schedules.
- Verified the presence and readiness of all parts and equipment before initiating installations.
- Maintained alignment with client requirements during the installation process.
- Coordinated team activities and managed timelines.
- Collaborate with programmers to validate functionality of AV system.
- Execute thorough inspections of installed equipment for operational integrity.
- Installed diverse audio and visual hardware, including Crestron and Extron equipment.
System Design Engineer
Whitlock
Tamarac, FL
01.2017 - 03.2017
- Directed teams on intricate AV system integrations.
- Conducted equipment rack fabrication, site preparation, termination, and calibration of audio and video equipment.
- Coordinated management of Cisco Switches to connect with AV Equipment and facilitated setup for Client Switches.
- Proficient at identifying and fixing complex malfunctions in audio, video, switching and control systems.
System Design Engineer
Quantum Technologies Inc
Huntsville, AL
08.2015 - 01.2017
- Executed the setup and installation of AV systems in courtroom settings.
- Deployed and managed new projects onsite.
- Skilled in using Crestron, AMX, and Extron AV equipment.
- Demonstrated comprehensive expertise in fiber cabling.
- Collaborated with customers to install equipment.
- Collaborated with programmers to address issues from comprehensive testing.
Network Engineer
WOW Business
Huntsville, AL
01.2014 - 08.2015
- Served as interdepartmental technical liaison for process, systems, and quality projects.
- Demonstrated technical proficiency with LAN/WAN and fault isolation procedures.
- Demonstrated proficiency in engaging with customers directly and professionally.
- Collaborated efficiently with internal teams and clients to address installation and fulfillment issues promptly.
- Handled incoming calls, addressing problems for technicians while coordinating installation tasks.
- Proficient with DMS, 5E, CS2K and Meta switches.
- Demonstrates proficiency in LAN/WAN and Internet troubleshooting.
- Established standard templates for use in configuration and installation processes by the Test and Turn Up team.
- Facilitated development of educational initiatives and standard procedures within the team.
Network Engineer
CSC
Huntsville, AL
04.2011 - 11.2013
- Conducted on-site analysis, diagnosis, and resolution of end user and local/wide area network hardware/software issues for CSC's contracts.
- Perform diagnostic tests on equipment to ensure full function at all times.
Service Desk Technician
Computer Generated Solutions
Tampa, FL
12.2010 - 04.2011
- Executed IT support tasks and handled customer queries for Honeywell personnel.
- Analyzed problems and determined resolution using Dell Service Tag component search, DellServ Knowledge Base, and McAfee Encryption.
Technician
Veredus Corporation
Tampa, FL
05.2010 - 10.2010
- Oversaw setup of advanced audiovisual technology for various utilities worldwide.
- Engineered and set up monitor walls by Barco and Mitsubishi, computer servers, video/control cabling.
Student Positions
09.2004 - 05.2009
- Installed and tested computer hardware components.
- Identified test issues for development team.
- Designed scripts to automate and enhance the efficiency of QA installation tests.
Fire Direction Specialist MLRS/ATACMS/Lance 13P
US Army
Ft. Sill, OK
05.1991 - 06.1993
- Utilized Fire Direction System and Voice Radios to send MLRS firing data to respective batteries.
- Operated communication systems and gathered operations data.
- Educated new personnel on unit protocols.
- Assisted in maintenance of Tactical Computer and Communications Systems.
Education
Bachelors of Science - Computer Science
Athens State University
Athens, AL05.2009
Skills
- Technical reporting and documentation
- Software programming
- Network configuration
- System testing
- Performance optimization
- End-user training
- Specifications/drawings review
- Installation planning
- Remote diagnostics
- Application debugging
- Coding
- System design
- Object-oriented programming
- Program coding
- Testing and debugging
- Work order prioritization
- Documentation and reporting
- Flexible and adaptable
- Troubleshooting skills
- Customer service
- Warranty repair
- Project management
- Technical support
- Troubleshooting and Diagnostics
Certification
- Audinate Dante Controller 1, 2, 3, 06/21
- Avixa CTS, 10/16
- Avixa Project Management Cert, 04/18
- BIAMP VOIP Certification, 10/16
- BIAMP Tesira Forte Certification, 10/16
- BIAMP Certified Audia Technician, 05/16
- CompTIA A+ Certification, 05/01
- Crestron Programming P101, 04/21
- Crestron Programming P201, 06/21
- OSHA 10, 01/18
- OSHA 30 General and Construction, 12/19
- QSYS Programming Level 1, 06/19
- Extron Control Specialist, 03/23
- Extron Control Professional, 04/23
- Extron NAV Specialist, 06/23
- Extron ProDSP Principles, 07/23
- Extron XTP Systems Design Engineer, 08/23
- Extron Authorized Programmer, 04/24
Timeline
Service Engineer
Teksystems
06.2024 - Current
Audio Video Programmer
Constant Technologies
05.2022 - 05.2024
Audio Video Field Engineer
Systems Innovation by LMG
03.2020 - 05.2022
Audio Video Engineer
ZeroDay Technologies Solutions
03.2019 - 03.2020
Technical Lead
Conference Technologies Inc
08.2017 - 03.2019
Operations Manager/Project Manager
Audio Visual Effects
05.2017 - 08.2017
System Design Engineer
Whitlock
01.2017 - 03.2017
System Design Engineer
Quantum Technologies Inc
08.2015 - 01.2017
Network Engineer
WOW Business
01.2014 - 08.2015
Network Engineer
CSC
04.2011 - 11.2013
Service Desk Technician
Computer Generated Solutions
12.2010 - 04.2011
Technician
Veredus Corporation
05.2010 - 10.2010
Student Positions
09.2004 - 05.2009
Fire Direction Specialist MLRS/ATACMS/Lance 13P
US Army
05.1991 - 06.1993
Bachelors of Science - Computer Science
Athens State University
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