Christopher Dargan
Rochester,NY
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
21
21
years of professional experience
Work History
Sales Manager
Framing Technology
Rochester, New York
03.2011 - 09.2023
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
Outside Sales Representative
Hewes Fastener / H&C Tool Supply
Rochester, New York
03.2003 - 03.2009
- Researched potential clients, identified decision makers and developed relationships with them.
- Conducted market research to identify new opportunities and develop target customer profiles.
- Gathered data on competitors' products, prices, and sales techniques.
- Maintained knowledge of current product offerings and pricing structures.
- Developed and implemented sales strategies to increase revenue.
- Generated leads through cold calling, networking events, referrals.
- Negotiated contracts with customers to close deals in a timely manner.
- Created customized presentations for prospective clients based on their needs.
- Provided technical support to existing customers regarding product usage and installation.
- Attended industry trade shows to promote company products and services.
- Managed accounts by providing solutions that best fit the customer's needs.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Education
High School Diploma -
Edison Career And Technology High School
Rochester, NY06.1988
Skills
- Account Management
- Strategic Account Development
- Solution Selling
- Vendor Management
- Client Relationship Management
- Staff Management
- Sales Team Training
- Sales Planning
- Order Management
- Sales Process Engineering
- Key Account Management
- Relationship Building
- Product Knowledge
Timeline
Sales Manager
Framing Technology
03.2011 - 09.2023
Outside Sales Representative
Hewes Fastener / H&C Tool Supply
03.2003 - 03.2009
High School Diploma -
Edison Career And Technology High School
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