Christopher Dawson
Gautier,MS
Summary
Dynamic professional with extensive experience in team supervision and operational management at Toys"R"Us. Proven ability to enhance productivity through effective work planning and prioritization. Skilled in compliance with safety protocols and fostering a collaborative environment, driving continuous improvement initiatives that elevate service quality and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Concrete Finisher
Johnson Construction
Gautier, MS
02.2024 - Current
- Operated and maintained concrete finishing tools to ensure smooth surface application.
- Assisted in preparing job sites by setting up forms and ensuring proper alignment.
- Learned safety protocols for handling materials and operating equipment effectively.
- Collaborated with team members to complete projects within designated timelines.
- Observed and followed best practices for concrete placement and finishing techniques.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
Floor Manager
Clippers & Shears Barber Shop
Bayou La Batre, AL
03.2019 - 02.2024
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new staff on company policies and service standards.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Implemented staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly, enhancing overall service experience.
- Conducted regular team meetings to communicate goals and performance expectations.
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
Transportation Manager
Gifted Hands Group Home
Moss Point, MS
01.2005 - 2019
- Oversaw transportation operations, ensuring compliance with safety regulations and industry standards.
- Developed and implemented route optimization strategies to enhance delivery efficiency.
- Managed vendor relationships, negotiating contracts to improve service quality and reduce costs.
- Coordinated cross-departmental collaboration to streamline logistics processes and improve overall workflow.
- Led training sessions for staff on best practices in transportation management and safety protocols.
- Analyzed transportation metrics to identify trends and drive continuous improvement initiatives.
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
General Manager
Toys"R"Us
Mobile, AL
03.2000 - 2005
- Developed and implemented operational strategies to enhance productivity and efficiency across departments.
- Oversaw budget management, ensuring alignment with organizational goals and resource allocation.
- Directed cross-functional teams to execute initiatives that improved service delivery and customer satisfaction.
- Established performance metrics and conducted regular evaluations to identify areas for improvement.
- Spearheaded training programs to enhance staff capabilities and operational knowledge within the organization.
- Cultivated relationships with key stakeholders to facilitate collaboration and drive business objectives forward.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Moss Point High
Moss Point, MS05.1995
Skills
- Team supervision
- Critical thinking
- Work Planning and Prioritization
- Physical strength
- Emergency protocols
- Standards compliance
- Work scheduling
- Driver signaling
Timeline
Concrete Finisher
Johnson Construction
02.2024 - Current
Floor Manager
Clippers & Shears Barber Shop
03.2019 - 02.2024
Transportation Manager
Gifted Hands Group Home
01.2005 - 2019
General Manager
Toys"R"Us
03.2000 - 2005
Moss Point High