Christopher Daylo

Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies.

• Handled customer relations issues, enabling quick resolution and client satisfaction.

• Maintained an ethical and positive working environment to reduce turnover and promote high retention rates.

• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

• Assisted with purchasing decisions based on customer demand and current market conditions.
• Identified opportunities for improvement within existing processes.
• Analyzed client business needs and assisted in determining appropriate resources and strategies.

• Analyzed existing sales data to develop strategies for increasing sales volume.
• Monitored sales floor activity to identify opportunities to increase sales volume.
• Prepared monthly sales reports to document sales volumes, potential sales, and areas of proposed client base expansion.

• • Engaged with customers to effectively build rapport and lasting relationships.• Answered customer questions about sizing, accessories, and merchandise care.• Prepared merchandise for the sales floor by pricing or tagging.• Generated new sales leads to achieve and exceed monthly sales goals.