Christopher D. Brown
Greensboro,NC
Summary
Dynamic professional with a proven track record at UnitedHealth Group, excelling in roles that demand analytical thinking and leadership skills. Expert in data reconciliation and enhancing operational procedures, significantly improving efficiency. Skilled in Excel and adept at fostering customer relationships, I bring a blend of technical prowess and interpersonal skills to drive success.
Overview
22
22
years of professional experience
Work History
Event Coordinator/DJ
CNC Music Factory
01.2008 - Current
- Coordinated events and musical selections for parties and weddings across the Triad
Senior Operational Trainer
UnitedHealth Group
Greensboro, NC
05.2017 - 04.2019
- Instructed new trainees on operational procedures
- Reported to management weekly on the progress of each class
- Worked closely with the development team to improve training curriculums
Data Reconciliation and Synchronization Analyst
UnitedHealth Group
Greensboro, NC
11.2016 - 05.2017
- Corrected data in subsystems to match data found in the primary database
- Worked with a panel of peers to discover more efficient business processes
- Helped develop new job processes to improve production and job efficiency
Data Loading Analyst
UnitedHealth Group
Greensboro, NC
11.2002 - 11.2016
- Loaded provider demographics into UnitedHealth Group’s database
- Placed calls to practitioner offices to verify demographics
- Worked closely with the account managers to accurately load provider
Education
Guilford Technical Community College - Medical Office Administration - Medical Billing and Coding
Guilford Technical Community College
01.2023
Skills
- Word
- Excel
- PowerPoint
- QuickBooks
- Ten-key skills
- Typing (45 words per minute)
- Analytical thinking
- Leadership skills
- Integrity
- Decision-making
- Customer service
- Office skills
Awards
- Electronic Medical Records Certificate obtained
- Microsoft certification obtained
Timeline
Senior Operational Trainer
UnitedHealth Group
05.2017 - 04.2019
Data Reconciliation and Synchronization Analyst
UnitedHealth Group
11.2016 - 05.2017
Event Coordinator/DJ
CNC Music Factory
01.2008 - Current
Data Loading Analyst
UnitedHealth Group
11.2002 - 11.2016
Guilford Technical Community College - Medical Office Administration - Medical Billing and Coding
Guilford Technical Community College
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