Christopher Dean

• Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
• Developed new promotional campaigns to attract new customers.
• Implemented store policies and procedures to remain compliant with corporate guidelines.
• Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
• Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
• Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.

Passionate about learning and committed to continual improvement.

Operate and managed logistics and printshop warehouse for 1-2yrs.

• Assisted in completing projects on time by providing support to skilled tradespeople.
• Supported team members in achieving project goals through effective communication and collaboration.
• Streamlined production processes by assembling, disassembling, and cleaning tools and equipment.
• Promoted a positive workplace culture by fostering open communication among team members and actively participating in group activities.
• Increased shop efficiency by maintaining a clean and organized workspace.
• Provided excellent customer service, answering inquiries and directing customers to appropriate personnel.
• Ensured a high standard of cleanliness within the shop by regularly sweeping, mopping, dusting, and disposing of debris as necessary.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Checked incoming orders and organized new stock.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
• Greeted customers entering store and offered assistance with requirements.
• Organized shelves to remove slow moving items and add new merchandise.
• Remained calm and composed in tense situations involving angry or upset customers.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Maximized safety and production levels by frequently cleaning and organizing work areas.
• Followed safety protocols on job sites.
• Disassembled broken, defective, and worn out equipment to aid with repairs.
• Answered customer questions and helped resolve various concerns.
• Painted walls, ceilings and other surfaces.