Christopher De Grate
Branch Manager / Lab Manager
Midland,TX
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
3
3
Certifications
7
7
years of professional experience
Work History
Branch Manager
Intertek USA
Midland, TX
09.2023 - Current
- Put processes in place to increase efficiency by minimizing error and redundancies.
- Set and oversaw quality assurance guidelines for laboratory work.
- Planned and coordinated new development programs to meet deadlines within $25,000 budget.
- Led branch operations, ensuring compliance with quality and safety standards.
- Developed and implemented strategic plans to enhance customer satisfaction and service efficiency.
General/ Sales Manager
Shoe Sensation
Shawnee, OK
07.2022 - 10.2023
- Handled client issues, enabling quick resolution, and client satisfaction.
- Fostered and Maintained relationships within B2B Market by identifying needs and offering appropriate services.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached 2 Sales Manager teams in product specifications, incentives, and techniques, significantly increasing client satisfaction ratings.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Operations Manager
Luxe & Ore, LLC
Oklahoma City, Oklahoma
08.2019 - 05.2021
- Introduced new methods, practices, and systems to reduce turnaround time.
- Support hiring Manager in on-boarding and training of 6 new hires to fulfill business requirements..
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
Certification
Resource Conservation & Recovry
Timeline
Branch Manager
Intertek USA
09.2023 - Current
General/ Sales Manager
Shoe Sensation
07.2022 - 10.2023
Operations Manager
Luxe & Ore, LLC
08.2019 - 05.2021