Christopher Delayo
Running Springs,CA
Summary
Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in order fulfillment and shipping operations. Proven ability to enhance customer satisfaction through effective problem-solving and team collaboration. Skilled in packaging, labeling, and heavy lifting, consistently achieving targets while maintaining warehouse safety standards.
Overview
4
4
years of professional experience
Work History
Amazon Warehouse Associate
Amazon
Redlands, CA
11.2024 - 05.2025
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Loaded, unloaded, and moved material to and from storage and production areas.
Amazon Delivery Driver
Amazon
Redlands, CA
04.2023 - 09.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated light trucks to deliver loads as far as Number miles from home location.
- Inspected load security and checked for damages.
Sales Associate
Joes Jeans
Cabazon, CA
11.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Hurley
04.2021 - 05.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Chaparral High School
Temecula, CASkills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Order picking
- Shipping and receiving
- Warehouse safety
- Order picking and processing
- Order fulfillment
- Heavy lifting
- Warehouse operations
- Loading and unloading
- Data entry
- Inventory counting
- Pallet jacking
Timeline
Amazon Warehouse Associate
Amazon
11.2024 - 05.2025
Amazon Delivery Driver
Amazon
04.2023 - 09.2024
Sales Associate
Joes Jeans
11.2022 - 05.2023
Sales Associate
Hurley
04.2021 - 05.2022
Chaparral High School