Christopher Delphin
Uniontown,PA
Summary
Dynamic professional with extensive experience in guest relations and financial transactions at Holiday Inn Express Hotel Suites. Proven track record in conducting nightly audits and delivering exceptional customer service. Skilled in fostering team collaboration and maintaining operational efficiency, ensuring a safe and welcoming environment for all guests.
Overview
10
10
years of professional experience
Work History
Front Desk Night Auditor
Holiday Inn Express Hotel Suites
01.2025 - Current
- Managed guest check-in and check-out processes efficiently during night shifts.
- Processed financial transactions accurately, ensuring secure handling of cash and credit payments.
- Conducted nightly audits of hotel operations, reconciling discrepancies in accounts and reports.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front desk area to enhance guest experience.
- Assisted with inventory management, tracking supplies for front desk operations effectively.
Assembly Technician
Next Wave
01.2025 - Current
- Assembled components using hand tools and machinery to meet production standards.
- Conducted quality checks on finished products to ensure compliance with specifications.
- Collaborated with team members to streamline assembly processes and improve workflow efficiency.
- Maintained a clean and organized work environment following safety protocols and guidelines.
- Assisted in training new employees on assembly techniques and equipment usage.
- Adjusted machinery settings to optimize production output and minimize downtime.
- Documented production activities and reported discrepancies to supervisory staff for resolution.
Residential House Manager
Taylor Maleski Home
01.2016 - 12.2024
- Managed daily operations of residential facility, ensuring compliance with regulations and standards.
- Coordinated activities and schedules for residents, fostering engagement and community building.
- Implemented effective communication strategies among staff, residents, and families to enhance support services.
- Trained new staff on procedures and best practices for resident care and facility management.
- Monitored resident well-being through regular assessments and tailored support plans accordingly.
- Developed and maintained accurate documentation of resident progress and incident reports.
- Conducted regular safety inspections, identifying areas for improvement to promote a safe environment.
Education
No Degree - Cdl Driving
Allstate
West Mifflin03-2023
Associate Degree in Welding - Welding/math
Triangle Tech
Greensburg, PA01-2016
Skills
- Guest relations
- Financial transactions
- Nightly audits
- Customer service
Timeline
Front Desk Night Auditor
Holiday Inn Express Hotel Suites
01.2025 - Current
Assembly Technician
Next Wave
01.2025 - Current
Residential House Manager
Taylor Maleski Home
01.2016 - 12.2024
No Degree - Cdl Driving
Allstate
Associate Degree in Welding - Welding/math
Triangle Tech