Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Del Valle

The Bronx,NY

Summary

Driven Assistant Operations Manager with a proven track record in process improvement and employee supervision at Motivate Co. Excelled in optimizing procedures for enhanced efficiency and implementing training programs for staff development. Skilled in operations management and project management, significantly contributing to organizational growth and team efficiency.

Overview

8
8
years of professional experience

Work History

Assistant Operations Manager

Motivate Co.
New York, NY
06.2017 - Current
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.

Porter

Alliance Building Services
New York, NY
03.2016 - 12.2016
  • Performed cleaning and maintenance duties as directed.
  • Communicated with coworkers and managers about completed duties.
  • Cleaned and organized building areas as required.
  • Completed sweeping, mopping, and window-cleaning.

Education

Sports & Recreational Activities - Business

Herkimer County Community College
Herkimer, NY
06.2013

Skills

  • Process Improvement
  • Employee Supervision
  • Performance Tracking
  • Compliance Monitoring
  • Project Management
  • Staff Training and Development
  • Operations Management

Timeline

Assistant Operations Manager

Motivate Co.
06.2017 - Current

Porter

Alliance Building Services
03.2016 - 12.2016

Sports & Recreational Activities - Business

Herkimer County Community College
Christopher Del Valle