Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Christopher DeMonico

Sandown,NH

Summary

Dynamic administrative professional with over 8 years of experience in leading teams to surpass sales targets and enhance customer satisfaction. Demonstrates meticulous attention to detail and a results-driven approach, consistently recommending optimal solutions for both immediate and future needs. Skilled in building strong relationships through effective communication, fostering collaboration among team members.

Overview

19
19
years of professional experience

Work History

Administrative Assistant/Cashier/Payroll Administrator

Pepsico
Manchester, NH
10.2023 - Current
  • Manage daily sales transactions by accurately processing customer payments ensuring compliance with Global Control Standards
  • Maintain balanced financial records consistently.
  • Process weekly payroll for both hourly and base /commission employees for the Manchester facility
  • Provide a high level of customer service and support both internal and external customers

Assistant Branch Manager

Century Bank / Eastern Bank
Salem, NH
11.2020 - 09.2023
  • Working with the Branch Manager to determine the direction and focus for internal sales and cross selling of products. Also Provided bank leadership in absence of branch manager
  • Oversee Platform Employees and the Teller Line
  • Provide ongoing training for branch staff.
  • Networked within communities to identify and capitalize on business opportunities
  • Assessed customer account information to determine current issues and potential solutions.

Assistant Branch Manager

Century Bank
Woburn, MA
10.2015 - 11.2020
  • Planned and executed compliance audits to check company policies, procedures and controls. Manage overdraft reports.
  • Provided bank leadership in absence of branch manager.
  • Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Networked within communities to identify and capitalize on business opportunities.

Relationship Banker

Century Bank
Woburn, MA
10.2014 - 10.2015
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Advised customers on bank products, services and financial planning options.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.

Head Teller

Century Bank
Somerville, MA
06.2013 - 10.2014
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Trained employees on cash drawer operation.
  • Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.

Teller

Century Bank
Medford, MA
05.2012 - 07.2013
  • Welcomed customers and offered pleasant service during entire transaction.
  • Verified amounts and integrity of every check .
  • Balanced daily cash deposits and vault inventory with zero error rate
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Directed specific questions to appropriate branch personnel.

Receiving Team Leader

Joann Fabrics
Burlington, MA
08.2008 - 09.2011
  • Inspected incoming shipments to verify adherence to specifications.
  • Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
  • Reviewed work orders to check correctness of deliveries.
  • Organized storage areas to maximize movement and minimize labor.
  • Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Reviewed planograms and end cap placements to properly merchandise items.

Stock Associate

Old Navy
Burlington, MA
10.2005 - 12.2007
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Assessed floor displays to restock merchandise.
  • Updated signage to reflect current pricing and promote target merchandise.

Education

Pinkerton Academy
2005

Skills

  • Regulatory compliance
  • Audit monitoring
  • Project management
  • Staff supervision
  • Employee training
  • Excellent work ethic
  • Strong interpersonal skills
  • Client relations and retention
  • Product Knowledge
  • Multi-tasking ability
  • Proficient in Microsoft Office Applications
  • WFM

References

References Furnished Upon Request

Accomplishments

  • Received a perfect internal audit score with zero findings.
  • Won Spirit of Century award for outstanding customer service.
  • Promoted 5 times in a 9 year period

Timeline

Administrative Assistant/Cashier/Payroll Administrator

Pepsico
10.2023 - Current

Assistant Branch Manager

Century Bank / Eastern Bank
11.2020 - 09.2023

Assistant Branch Manager

Century Bank
10.2015 - 11.2020

Relationship Banker

Century Bank
10.2014 - 10.2015

Head Teller

Century Bank
06.2013 - 10.2014

Teller

Century Bank
05.2012 - 07.2013

Receiving Team Leader

Joann Fabrics
08.2008 - 09.2011

Stock Associate

Old Navy
10.2005 - 12.2007

Pinkerton Academy

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Christopher DeMonico