CHRISTOPHER DESORMEAUX
Waller
Summary
Quality Manager with over 18 years of experience in quality assurance and process improvement. Leveraging expertise in ISO 9001, API Q1, 6A, ISO 31000, and AS9100 standards. Demonstrates strong capabilities in leading global teams, conducting audits, and implementing corrective actions to enhance operational efficiency and product reliability. Proficient in lean manufacturing and continuous improvement methodologies, consistently driving measurable enhancements in quality and compliance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Manager
Forum Energy Technologies
10.2023 - Current
- Oversee QMS, ensuring compliance and quality enhancement.
- Lead supplier audits, fostering quality improvements.
- Report QMS performance to senior management, driving progress.
- Manage a team of inspectors, ensuring adherence to standards.
- Collaborate globally for RCCA and process improvements.
- Enhanced the Quality Management System, leading to marked improvements in compliance and operational efficiency across all departments.
- Developed and monitored KPIs to track process improvements, ensuring all quality and financial goals were consistently met or exceeded.
- Coordinated with suppliers to implement quality improvements, fostering strong partnerships and elevating product standards.
- Mentored a team of inspectors, promoting a culture of quality awareness and continuous improvement within the organization.
- Spearheaded quality assurance programs, significantly reducing nonconformance incidents and enhancing overall product reliability.
- Streamlined quality audit processes, significantly reducing nonconformance incidents and enhancing product reliability across the organization.
Quality Engineer
MIC Group
10.2022 - 10.2023
- Compile management reports, enhancing communication with senior leaders, boosting decision accuracy.
- Lead 8D Corrective Action, resolving supplier issues, achieving measurable quality improvements.
- Collaborate with teams to ensure ISO9001:2015 compliance, reducing non-conformance incidents.
- Deliver training programs, fostering quality awareness, resulting in enhanced product standards.
- Conduct operational audits, identifying improvement areas, reducing errors significantly.
- Led continuous improvement initiatives using lean methodologies, driving measurable enhancements in product quality and reducing waste.
- Conducted thorough operational audits, identifying key areas for improvement and implementing corrective actions to decrease errors.
- Partnered with Engineering and Operations teams to ensure new product launches adhered to stringent quality standards, enhancing customer satisfaction.
- Developed and executed targeted training programs to elevate quality awareness among staff, resulting in noticeable gains in compliance and performance.
- Fostered strong relationships with suppliers and stakeholders, ensuring effective communication and collaboration to resolve quality issues promptly.
Quality Advisor
Self-Employed Services
11.2020 - 10.2022
- Assisted companies in conducting internal AS100 and ISO 9001 audits, providing valuable support and guidance.
- Played a key role in helping companies achieve certification for multiple standards, including AS9100 and ISO 9001.
- Reviewed and improved companies' standard operating procedures (SOPs) to eliminate errors and enhance efficiency.
- Analyzed and improved various aspects of companies' production floor through process analysis.
- Employed Failure Mode Effects Analysis (FMEA) to identify and mitigate potential failures.
- Instructed quality supervisors in root cause techniques such as Kaizen, 5Y's, and Ishikawa for effective corrective action.
- Conducted comprehensive internal audits, leading to successful certifications and enhanced compliance across multiple standards, boosting client confidence.
- Reviewed and refined standard operating procedures, resulting in substantial improvements in operational efficiency and a marked decrease in errors.
- Trained quality supervisors in root cause analysis techniques, fostering a culture of continuous improvement and empowering teams to implement effective solutions.
- Utilized Failure Mode Effects Analysis (FMEA) to proactively identify risks, significantly mitigating potential failures and improving production reliability.
- Provided ongoing support to clients, ensuring their understanding of quality standards and enhancing their ability to maintain compliance with confidence.
Quality Control Manager
TRI-Tech Electronics
02.2018 - 10.2020
- Led audits ensuring compliance, enhancing process efficiency, and strengthening stakeholder trust.
- Conducted root cause analysis, implementing solutions that improved quality control measures.
- Collaborated on statistical data analysis, fostering team growth and professional development.
- Calibrated instruments, reducing errors in assessments and boosting customer satisfaction.
- Trained staff on quality standards, promoting a culture of continuous improvement and excellence.
- Enhanced quality processes, leading to noticeable gains in efficiency and effectiveness, ultimately boosting customer satisfaction rates.
- Coordinated with supervisors to analyze data for statistical process control, driving informed decisions that improved product quality.
- Organized and led training sessions for staff, fostering a culture of continuous improvement and enhancing team capabilities.
- Developed and implemented new specifications for processes, mentoring team members and promoting their professional growth.
Quality Control Manager
Pavestone, LLC
01.2016 - 11.2017
- Reduced overhead by $1.7M through process analysis and quality compliance.
- Managed 3 shifts, supervising 35 employees each, ensuring efficient operations.
- Conducted quality control tests, maintaining industry standards and safety.
- Trained staff on testing protocols, improving response to product failures.
- Analyzed operational trends, enhancing industrial process efficiency.
- Analyzed quality control metrics and implemented corrective actions, driving substantial improvements in product compliance and customer satisfaction.
- Streamlined testing protocols, enhancing operational efficiency and reducing product failure rates while ensuring adherence to industry standards.
- Coordinated cross-functional training sessions for staff, fostering a culture of quality awareness and improving team performance in testing procedures.
- Maintained rigorous quality assurance records and conducted regular audits, ensuring compliance with safety regulations and enhancing product reliability.
- Promoted a team-oriented environment by mentoring staff on best practices, which boosted morale and increased overall productivity.
- Implemented a new quality assurance framework, leading to noticeable gains in product reliability and heightened customer satisfaction.
Quality Inspector III
GE Oil & Gas
01.2013 - 01.2016
- Conducted quality tests for oilfield components, ensuring compliance and high standards.
- Led audits and inspections to maintain quality control and adherence to standards.
- Managed supplier inspections and documentation, ensuring quality and traceability.
- Implemented systems for shipment inspection and damage reporting, ensuring safe storage.
- Maintained material records, ensuring accurate usage tracking and serialization.
- Conducted thorough inspections of oilfield components, ensuring compliance and quality, which enhanced product reliability and customer satisfaction.
- Executed detailed internal audits and inspections, identifying compliance gaps that led to improved quality control processes.
- Maintained meticulous documentation for materials, facilitating accurate tracking and timely submission of non-compliance reports.
Quality Inspector II
National Oilwell Varco Inc.
01.2011 - 01.2013
- Led audits ensuring quality and safety, enhancing compliance and operational efficiency.
- Conducted daily safety meetings, fostering a proactive safety culture with actionable insights.
- Programmed and operated CNC laser, achieving precision in manufacturing machine parts.
- Managed material flow, optimizing job pulling and delivery for timely production.
- Monitored and maintained inventory accuracy, collaborating with departments for seamless operations.
- Executed quality inspections, leading to improved product consistency and a noticeable reduction in defect rates.
- Analyzed inspection data to identify trends, facilitating targeted improvements in manufacturing processes and quality standards.
- Fostered a culture of safety by mentoring team members on best practices, enhancing overall workplace safety and compliance.
Thermal Insulation Tech/Quality Supervisor
Specialty Application Services
07.2007 - 12.2012
- Ensured quality control through inspection equipment implementation, boosting compliance.
- Led daily operations and technical support, enhancing team coordination.
- Facilitated Factory Acceptance Testing for complex systems, ensuring functionality.
- Executed rigorous quality checks, leading to substantial improvements in product reliability and a notable reduction in return rates.
- Analyzed operational workflows, identifying inefficiencies that resulted in optimized processes and enhanced team productivity.
- Facilitated cross-departmental training sessions, fostering a culture of shared knowledge and improving overall team performance.
- Maintained precise documentation of quality control measures, ensuring compliance with industry standards and facilitating audits.
- Provided mentorship to junior technicians, enhancing their skills and contributing to a more competent and confident workforce.
Education
High School Diploma -
Aston Academy
Houston, TX01.2000
Skills
- AS9100 (Expert)
- API Q1 (Experienced)
- API 6A (Experienced)
- ISO 9001 (Expert)
- CGMP (Expert)
- Quality Management (Expert)
- Continuous Improvement (Expert)
- Lead Auditor (Experienced)
- Root Cause Analysis (Expert)
- Risk Management (Expert)
- Manufacturing (Expert)
- SAP (Experienced)
- 5S (Experienced)
- Kaizen (Experienced)
- PPAP (Experienced)
- FMEA (Expert)
- Six Sigma (Experienced)
- Lean Manufacturing (Experienced)
- Quality Control (Expert)
- Auditing (Expert)
Websites
Certification
- CQM - Certified Quality Manager ISO 9001:2015
- CQLA - Certified Lead Quality Auditor ISO 9001:2015
- CFMEA - Certification Failure Mode Effect Analysis
- ALCOA - Certification Good Documentation and Data Integrity
- Certified ISO 31000:2018 Risk Management Guidelines
Languages
English
Native or Bilingual
Timeline
Quality Manager
Forum Energy Technologies
10.2023 - Current
Quality Engineer
MIC Group
10.2022 - 10.2023
Quality Advisor
Self-Employed Services
11.2020 - 10.2022
Quality Control Manager
TRI-Tech Electronics
02.2018 - 10.2020
Quality Control Manager
Pavestone, LLC
01.2016 - 11.2017
Quality Inspector III
GE Oil & Gas
01.2013 - 01.2016
Quality Inspector II
National Oilwell Varco Inc.
01.2011 - 01.2013
Thermal Insulation Tech/Quality Supervisor
Specialty Application Services
07.2007 - 12.2012
High School Diploma -
Aston Academy
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