Christopher D Harden
Minatare,Ne
Summary
Compassionate support professional experienced in direct care environments, enhancing clients' quality of life through personalized support and daily management. Skilled in collaboration and adaptability, ensuring team operations and delivering high-quality outcomes. Technology expert focused on optimizing systems and aligning solutions with business objectives, leading projects from inception to completion to drive organizational growth.
Overview
26
26
years of professional experience
Work History
Direct Support Professional
Region I OHD
Scottsbluff, NE
09.2021 - Current
- Provided direct support to individuals with developmental disabilities, enhancing daily living skills and independence.
- Facilitated communication between clients, families, and interdisciplinary teams to promote collaborative care.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Store Manager\Training Store Manager (TSM)
Family Dollar\Dollar Tree
Gering, Ne
04.2017 - 01.2021
- Managed staffing, scheduling, and assignment of various duties to employees. During my employment with Family Dollar, I was promoted to a TSM (Training Store Manager). That role consisted of training new associates how to run everyday store operations, following store procedures and often helping them fix what we referred to as, “a broke store.”
- Facilitated new store openings and remodels in Nebraska, Montana, Wyoming, and Idaho.
- Managed cash handling, trained associates, promoted suggestive sales, controlled inventory, ensured document compliance, organized schematics, received shipments, and scheduled employees to adhere to budgeted hours and costs.
- Combo Store Manager (Dollar Tree/Family Dollar) Alliance, Ne 69301 (2021 – 2022)
C-Stores Manager
Panhandle Coop
Scottsbluff, NE
06.2010 - 04.2017
- Within a year I was promoted to C-Store Manager where I oversaw day to day operations. Approximately one year later I was given a second store to manage, and my title changed to C-Stores Manager. I was also responsible for the fast-food establishment Chester’s Chicken within the c-store.
- Identified and created a system to document employee discussions including written and verbal communications. Oversaw training, scheduling, and inventory control. Was trained in cash handling and safely securing customer data for customer credit accounts.
- Selected to join the Safety Committee, conducting audits at various Panhandle Coop locations to identify hazardous and unsafe working conditions.
- Served customers at gas station by providing assistance and answering inquiries.
- Delivered customer service by actively listening to customer concerns, resolving issues with empathy, filling propane bottles in compliance with regulations, and assisting with minor vehicle maintenance.
Inventory Control Specialist
Couplamatic Systems Inc.
Scottsbluff, Ne
04.2007 - 11.2010
- Led new department, ensuring accurate counts of components and finished products using calibrated platform scale for bulk tracking.
- Managed shipping operations (April 2007 to November 2009)
- Took customer orders and filled them with the proper product prior to shipment. Helped in various departments. Participated in the manufacturing process by crimping components together to produce fittings and couplings. Assisted with quality tests to verify that final products met guidelines.
Quality Inspector
Advanced Technology Repair (ATR)
Minatare, Ne
08.2006 - 04.2007
- Performed audits on the processes used to repair locomotive engines, fuel tanks, HVACS, traction motors and various electrical components of the locomotive.
- Implemented document control procedures and created work instructions for departments to enhance training processes, including a training matrix and incentives for employees to learn diverse shop processes.
- Calibrated equipment and maintained certification traceable to the National Institute of Science and Technology (NIST).
Incineration Technician
Clean Harbors
Kimball, Ne
08.2005 - 08.2006
- Completed advanced OSHA and CPR training to ensure safe disposal of hazardous waste by incineration. Operated overhead crane to mix waste with dirt, facilitating efficient transfer through conveyor system to incinerator. Promoted to lime tech, responsible for adding carbon and lime to ash to solidify waste for safe burial.
- Operated hazardous waste treatment equipment in compliance with safety protocols.
- Conducted routine inspections and maintenance on machinery to ensure optimal performance.
- Collaborated with team members to streamline workflow processes and enhance efficiency.
Quality Auditor
Progress Rail (Traction Motor Division)
Sidney, Ne
04.2000 - 08.2005
- Updated and revised work instructions crucial to the assembly and repair of traction motors, which are the 6 electric motors powered by diesel fuel on a locomotive engine. Oversaw training and maintained documentation of employee training. Conducted audits to identify needs for work instruction revisions.
- Maintained calibration of testing equipment to ensure compliance with NIST guidelines, supporting accurate testing processes.
- Maintained inspection logs for preventative maintenance on all equipment, including overhead cranes, torque guns, torque wrenches, and forklifts.
- Shop Technician (2000 to 2002)
- Learned every department in the shop was trained in everything from disassembly, testing, repair to assembly/reassembly of traction motors. Worked on several different motors D87As, D87bs, Mac70s and Mac90s.
Education
High School Diploma (GED) - General Studies
Sidney Public Schools
Sidney, NEPsychology
WNCC
Scottsbluff, NE01-2010
Skills
- Direct patient care
- Staff development
- CPR certification
- Crisis management
- Staff training/development
- Employee scheduling
- Inventory control
- Leadership training
- Process auditing
- Document control
- Patient advocacy
- Workplace safety
- Safety compliance
- Resource allocation
- Safety compliance
- Patient care
- Team collaboration
- CPR certification
Timeline
Direct Support Professional
Region I OHD
09.2021 - Current
Store Manager\Training Store Manager (TSM)
Family Dollar\Dollar Tree
04.2017 - 01.2021
C-Stores Manager
Panhandle Coop
06.2010 - 04.2017
Inventory Control Specialist
Couplamatic Systems Inc.
04.2007 - 11.2010
Quality Inspector
Advanced Technology Repair (ATR)
08.2006 - 04.2007
Incineration Technician
Clean Harbors
08.2005 - 08.2006
Quality Auditor
Progress Rail (Traction Motor Division)
04.2000 - 08.2005
High School Diploma (GED) - General Studies
Sidney Public Schools
Psychology
WNCC