Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Lead Technician
Performance towing and repair
Delevan, New York
05.2007 - Current
Supervised daily operations of towing and repair services.
Trained junior technicians on safety protocols and best practices.
Diagnosed vehicle issues using advanced diagnostic tools and equipment.
Fostered relationships with internal and external customers.
Managed quality control and maintained high level of customer satisfaction.
Automotive Technician
Blevins motors
Potsdam, New York
09.2003 - 05.2007
Diagnosed vehicle issues using advanced diagnostic tools and systems.
Repaired and replaced faulty parts, ensuring optimal vehicle performance.
Performed routine maintenance on various automotive systems and components.
Conducted thorough inspections to maintain safety and reliability standards.
Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Maintained a clean and organized workspace to promote safety and efficiency.
Education
Bachelor of Science - Business Administration
State University of New York Potsdam
05.2007
Skills
Automotive diagnostics
Diagnostic testing
Vehicle electronics
Quality control
Technical documentation
Inventory management
Problem solving
Attention to detail
Team leadership
Conflict resolution
Effective communication
Customer relationship management
Certification
New York State Department of motor vehicles certified inspector