Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
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Christopher Dickerson

Greenville,NC

Summary

High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas. Hardworking sales advisor excited to leverage sales expertise and customer service strengths to take on challenging objectives. Experienced sales professional bringing several years' experience selling electronics, home appliances, and software solutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Advisor

Best Buy
Greenville, NC
08.2021 - Current
  • Followed up with customers post-sale for feedback on product satisfaction.
  • Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
  • Assisted in the preparation of promotional materials and displays.
  • Participated in team brainstorming sessions to develop new ideas for promotions.
  • Demonstrated product features and benefits to potential customers.
  • Resolved customer complaints in a timely manner.
  • Provided customers with information on products and services available.
  • Developed marketing campaigns for new or existing products.
  • Gathered customer feedback to improve sales strategies.
  • Identified customer needs and tailored solutions accordingly.
  • Generated monthly reports outlining sales performance metrics.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Developed key customer relationships to increase sales.
  • Negotiated deals and handled complaints or objections.
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Samsung Home Theatre Certified Advisor

Best Buy
Greenville, NC
08.2021 - Current
  • Achieved the 5th highest sales rank out of 900+ Best Buy stores, driving peak sales for the Samsung brand.
  • Educated customers about the advantages of purchasing Samsung products and provided interactive product demonstrations.
  • Used Microsoft Excel to track monthly ranks and revenue goals for Samsung, consistently meeting targets for over a year.
  • Ensured revenue growth for the Samsung brand by consolidating multiple products into one transaction.
  • Sold at 4 different best buy stores on their samsung pad to drive sales and revenue for each individual store when help was needed.

Material Handler

BSH Home Appliances Group
New Bern, NC
09.2020 - 08.2021
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
  • Operated forklift in a safe manner to move large shipments within the facility.
  • Ensured compliance with safety regulations while operating material handling equipment.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Organized warehouse shelves, racks, and bins for proper storage of materials.
  • Maintained inventory records, including tracking incoming and outgoing shipments.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Utilized forklift to move inventory items.
  • Managed warehouse receiving, storing and shipping.

Education

High School Diploma -

Bear Grass Charter School
Bear Grass NC
05-2018

Skills

  • Upselling strategies
  • Product Demonstrations
  • Competitor Analysis
  • Closing deals
  • Sales background
  • Industry Expertise
  • Sales experience
  • Customer service experience
  • Sales Strategies
  • Upselling products
  • Performance Tracking
  • Revenue Generation
  • Proposal Development
  • Lead Generation
  • Sales expertise
  • Closing sales
  • Relationship selling
  • Closing Techniques
  • Product and service knowledge
  • Customer Relationship Building
  • Strategy Development

Affiliations

  • Guitar Enthusiast
  • Fisherman
  • Audio Engineering Master

Languages

English
Professional
Spanish
Limited

Accomplishments

  • Part of the "1 Million Dollar Club" at Best Buy for the past 3 years, exceeding more than $1,000,000 in revenue each year present.
  • 100% NPS Promoter Score each month I worked at best buy (Customer Experience Reviews) Which are scored off of 10 questions on a survey about the customers experience. Mail Certified Certificate's to back it up by Micromarket Manager for Best Buy.

Certification

  • Samsung Certified Home Theatre Advisor
  • LG + Samsung Appliances Certified
  • Apple Brand Certified

Timeline

Sales Advisor

Best Buy
08.2021 - Current

Samsung Home Theatre Certified Advisor

Best Buy
08.2021 - Current

Material Handler

BSH Home Appliances Group
09.2020 - 08.2021

High School Diploma -

Bear Grass Charter School

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Christopher Dickerson