Christopher Dillon
Bradenton,FL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
8
8
years of professional experience
Work History
Account Manager
Spectrio
05.2022 - 10.2023
- Worked with C-Level Executives as well as VP's in multiple different departments to deliver any of Spectrio's different Content Management Systems within Digital Marketing, Scent Marketing, Overhead Music, and On-Hold Music
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
- Conducted regular account reviews with current clients on a Monthly and Quarterly basis, to go over current solutions, plans for future projects, and implementations of new solutions.
- Developed customized account plans for clients to help them achieve their business goals.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with internal teams as well as the client for client implementations on design work of Digital Displays, Branch layouts for new digital solutions, and installations for key hardware pieces within the branch,
Camp Sales Advisor
IMG Academy
02.2020 - 04.2022
- Responsible for providing youth camps to families and youth organizations across the country
- Managed a book of business of over 350 Clients and over $1.3 million in sales, in 2021
- Prospected new clients, through current customer referrals and also youth sport organizations across the country
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Was one of the lead team members to assist in onboarding and training new sales reps
- Youth Camp Lead for all Golf Camps
- Met with the Golf team throughout the year to go over yearly camp programs, and changes from previous years camps
- Created a presentation in regards to the yearly camp programs to present to the entire Camp Sales team, as an overview of the camps to be delivered for the year, and how to deliver them to our customers.
Technical Recruiting Manager
Robert Half International
02.2019 - 12.2019
- Responsible for developing new business with clients and candidates in the New Hampshire, Maine, Vermont, and Northern Massachusset's markets
- Worked an individual book of business, primarily within new business development for my specific territory
- Successfully built a book of business of 45K+ by establishing relationships with new candidates and clients to successfully place candidates within new opportunities
- On a weekly basis was responsible for interviewing 10+ new candidates, creating 2 new job orders, as well as sending out 10+ candidates for interviews.
Group Sales Account Executive/Team Lead
Manchester Monarchs
02.2018 - 02.2019
- Responsible for selling all group assets to companies, dance studios, non-profits, and individuals in the New England Area
- In charge of fulfillment of over $150,000 in revenue and over 175 individual accounts for the 2018-2019 season
- Increased group sales by 15% since starting in February of 2018
- Oversaw a Group Sales team of 4 members.
Group Sales Manager
Somerset Patriots
10.2017 - 02.2018
- Responsible for selling all group packages, season tickets, and sponsorships to companies, youth organizations, and families in the central New Jersey area
- Also, in charge of running the Birthday Party program for the 2018 season
- Which involved selling the 3 different party packages to clients, as well as making sure the Birthday Event goes smoothly at the stadium.
Account Executive of Ticket Sales
Bethlehem Steel FC
10.2015 - 10.2017
- Responsible for selling group tickets, season tickets, and sponsorship packages to youth organizations, companies, and families
- Assisted with creating and updating all ticket plans for Group packages and Season Ticket Packages
- Increased ticket sales by 20% from the 2016 season to the 2017 season
- For the Second season, focus was shifted towards selling strictly group tickets and sponsorships while maintaining my season ticket holder accounts
- Responsible for selling and maintaining over $15,000 in the first year of the teams existence and $20,000 in the teams second year.
Education
B.S. - Sports Marketing and Finance -
Duquesne University
Pittsburgh, PA05.2015
High School Diploma - College Preparation -
Dallas Senior High School
Dallas, PA06.2011
Skills
- Lead Generation
- Customer Training
- Sales Analysis
- Account Development
- Converting Leads
- Account Management
- Client Relationship Management
- Revenue Generation
- Project Management
Timeline
Account Manager
Spectrio
05.2022 - 10.2023
Camp Sales Advisor
IMG Academy
02.2020 - 04.2022
Technical Recruiting Manager
Robert Half International
02.2019 - 12.2019
Group Sales Account Executive/Team Lead
Manchester Monarchs
02.2018 - 02.2019
Group Sales Manager
Somerset Patriots
10.2017 - 02.2018
Account Executive of Ticket Sales
Bethlehem Steel FC
10.2015 - 10.2017
B.S. - Sports Marketing and Finance -
Duquesne University
High School Diploma - College Preparation -
Dallas Senior High School
Similar Profiles
Jimmy HuntJimmy Hunt
Senior Vice President of Sales at SpectrioSenior Vice President of Sales at Spectrio
Kat RobsonKat Robson
Account Manager at SpectrioAccount Manager at Spectrio
Rachel BeasenburgRachel Beasenburg
Video Client Care Specialist at SpectrioVideo Client Care Specialist at Spectrio