Christopher Diorio
Cheshire,CT
Summary
Accomplished Revenue Officer at the Internal Revenue Service, leveraging expertise in tax compliance and interpersonal communication to resolve taxpayer issues and enhance debt management. Demonstrated success in negotiating payment agreements and collaborating with cross-functional teams, significantly improving taxpayer assistance and compliance rates. Skilled in researching abilities, ensuring adherence to tax law, and fostering trust through exceptional service. Responsible Revenue Officer with familiarity with tax laws, regulations, procedures and precedents. Wide knowledge of federal and state laws with respect to collection and assessment. Outstanding investigative skills analyzes financial records in order to verify information.
Overview
27
27
years of professional experience
Work History
Revenue Officer
Internal Revenue Service
10.2023 - Current
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Collected delinquent federal taxes and secured all delinquent returns.
- Negotiated payment agreements with delinquent taxpayers, ensuring prompt debt resolution.
- Furnished taxpayer assistance and information to general public.
- Collaborated with cross-functional teams to identify underreported income and enforce tax laws.
- Provided exceptional customer service to address taxpayer inquiries and resolve disputes quickly.
Public Affairs Liaison
State Of Connecticut
12.2010 - 01.2023
- Enhanced stakeholder relationships by organizing and participating in government affairs events and meetings.
- Facilitated regular internal updates on government affairs activity progress, keeping all relevant parties well-informed and engaged.
- Established strong working relationships with elected officials and their staffs, fostering trust and credibility in the organization''s mission.
- Improved public perception of the organization by strategically engaging with media outlets on key policy issues.
- Increased organizational presence at governmental hearings through consistent attendance and participation.
- Monitored legislative developments, ensuring timely updates and recommendations for organizational action.
- Developed strategic partnerships with key stakeholders to advance the organization''s policy objectives.
- Coordinated with external lobbyists to align efforts, optimizing advocacy strategy effectiveness.
- Provided expert guidance on municipal, state, and federal lobbying compliance requirements, safeguarding organizational reputation from potential legal pitfalls.
Financial Advisor
Wells Fargo
11.2009 - 11.2010
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
Financial Representative
Northwestern Mutual Life Insurance
12.2008 - 01.2009
- Met with customers to assess needs, financial status, and eligibility.
- Built strong relationships with clients through transparent communication and trust-building activities.
- Worked with clients with life, long-term care or disability insurance accounts to increase profitability and account longevity.
- Developed tailored investment strategies to optimize clients'' long-term financial goals.
- Worked closely with clients to determine goals and recommend appropriate services to maintain long-term relationships with account holders.
Installation Repair Technician
AT&T
01.1997 - 11.2007
- Assisted in development of installation documentation, diagrams and user manuals.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Performed preventive maintenance of telecommunications equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
Education
Bachelors - Political Science
American Military University
Charles Town, WVSkills
- Tax Compliance
- Tax law familiarity
- Account Monitoring
- Interpersonal communication skills
- Researching abilities
- Debt management
Timeline
Revenue Officer
Internal Revenue Service
10.2023 - Current
Public Affairs Liaison
State Of Connecticut
12.2010 - 01.2023
Financial Advisor
Wells Fargo
11.2009 - 11.2010
Financial Representative
Northwestern Mutual Life Insurance
12.2008 - 01.2009
Installation Repair Technician
AT&T
01.1997 - 11.2007
Bachelors - Political Science
American Military University
Similar Profiles
Debbie BalsitisDebbie Balsitis
Case Advocate at Internal Revenue Service-Taxpayer Advocate ServiceCase Advocate at Internal Revenue Service-Taxpayer Advocate Service
Sharonda PerrySharonda Perry
Contact Representative at Internal Revenue ServiceContact Representative at Internal Revenue Service
Tatiana WilliamsTatiana Williams
Small Business/ Self-Employed Collection at Internal Revenue Service, IRSSmall Business/ Self-Employed Collection at Internal Revenue Service, IRS
Towanda GlennTowanda Glenn
Contact Representative at Internal Revenue ServiceContact Representative at Internal Revenue Service
Connor MichaudConnor Michaud
Department Manager at Mattatuck Scout ReservationDepartment Manager at Mattatuck Scout Reservation