Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SoftwareEngineer

Christopher Dodge

Kea‘au,HI

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

18
18
years of professional experience

Work History

Manager, Consumer Direct Sales

Hawaiian Telecom
11.2021 - Current
  • Oversaw all aspects of the sales process for the Island of Hawaii in the State of Hawaii.
  • Recruited, interviewed, and trained sales team members.
  • Provided field supervision and monitored all sales activities.
  • Reviewed sales reports and provide counseling and corrective action as needed.
  • Created and enforced sales policies to ensure efficiency and effectiveness.
  • Increased sales on Hawaii Island by more than 1100% from 18 units/month to over 200 units/month.
  • Increased Staffing from 2 Sales representatives to 7 Sales representatives.

Loan Officer

Nations Lending Corporation
07.2022 - 12.2023
  • Brought in new residential mortgage loans from origination to closing.
  • Ensured a seamless loan process, adhering to government regulations and lender rules.
  • Continuously stayed updated on government regulations and lender rules to ensure that loans met funding guidelines.

Loan Officer

Academy Mortgage Corporation
11.2020 - 07.2022
  • Brought in new residential mortgage loans from origination to closing.
  • Ensured a seamless loan process, adhering to government regulations and lender rules.
  • Continuously stayed updated on government regulations and lender rules to ensure that loans met funding guidelines.

Direct Sales Supervisor SFU

Charter Communications
02.2014 - 02.2021
  • Managed all aspects of Direct Sales supervision on The Big Island of Hawaii.
  • Conducted interviews and hired and trained sales team members.
  • Provided field supervision and monitored sales reports.
  • Offered counseling and corrective action when necessary.
  • Set up and maintained equipment.
  • Assisted with special sales projects at various property locations.
  • Helped set up sales kiosks at the NEX, Windward Mall, and Pearl Ridge Mall.
  • Orchestrated setup and teardown of sales events and shows.
  • Transferred to the Big Island in November 2016.

Field Sales Representative

Oceanic Time Warner Cable
08.2013 - 02.2014
  • Sold and installed cable services on Oahu, following company policies and industry standards.
  • Managed inventory, arrived at appointments punctually, and ensured accurate sales procedures and documentation.

Installer Technician

Oceanic Time Warner Cable
11.2011 - 08.2013
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Calculated materials and time needed for each job.
  • Completed troubleshooting of malfunctions and diagnosed issues.

Tech II, Level II

Time Warner Cable
07.2010 - 11.2011
  • Recognized for Excellence with a nomination for the company MVP award.

Cable Installer

Oceanic Time Warner Cable
09.2007 - 07.2010

Education

IBEW Communications apprenticeship classes -

Honolulu Community College

No Degree - Google Project Management

Coursera
Online
06-2025

Skills

  • Marketing
  • Competitor research
  • Time management
  • Performance management
  • Customer relationship management (CRM)
  • Sales management
  • Workforce management
  • Expense tracking
  • Project management

Accomplishments

  • Supervised team of 7 staff members.
  • Achieved 1000% increase in sales by completing training, Hiring, and supporting sales team members with accuracy and efficiency.

Timeline

Loan Officer

Nations Lending Corporation
07.2022 - 12.2023

Manager, Consumer Direct Sales

Hawaiian Telecom
11.2021 - Current

Loan Officer

Academy Mortgage Corporation
11.2020 - 07.2022

Direct Sales Supervisor SFU

Charter Communications
02.2014 - 02.2021

Field Sales Representative

Oceanic Time Warner Cable
08.2013 - 02.2014

Installer Technician

Oceanic Time Warner Cable
11.2011 - 08.2013

Tech II, Level II

Time Warner Cable
07.2010 - 11.2011

Cable Installer

Oceanic Time Warner Cable
09.2007 - 07.2010

IBEW Communications apprenticeship classes -

Honolulu Community College

No Degree - Google Project Management

Coursera

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