Christopher Dolesh
Kernersville,NC
Summary
- More than 10 years experience in management with recognized strengths in project management, team building, processes/procedures creation, barrier resolution and leadership.
- Proficient working knowledge using; SAP (S4 Hana), Excel, WordPerfect, Word, Microsoft Access, and PowerPoint.
- A Team Builder, acknowledged as “Total Quality Customer Service Professional.”
- Experience in working within a unionized facility.
Overview
27
27
years of professional experience
Work History
Supply Chain Planning Manager
Schneider Electric
Greensboro, NC
01.2020 - 01.2023
- Responsible for management of all material upstream and downstream flows
- Managed inventory value of 19 million dollars
- Negotiated supplier and vendor contracts
- Managed team of 12 supply chain professionals, setting performance and development goals and objectives
- Project site lead for 6 business transfers into the Greensboro
- Set and managed KPI’s for Purchase, Warehouse and Production areas
- Member of the facility’s steering committee focused on future development
- Facility implementation site lead for SAP S4 Hana MRP system
- Manage the team according to SPS/SIM rules and cycle events
- Reduced excess and obsolete inventory by 4 million dollars in 2023
- Main point of contact for both IG and OG production concerns.
- Analyzed demand trends, forecasted customer requirements, and identified potential risk factors.
- Developed and implemented supply chain planning strategies to reduce costs, improve customer service levels, and increase overall efficiency.
- Created detailed reports on forecasting accuracy and inventory analysis for management review.
- Collaborated with cross-functional teams to identify opportunities for cost savings and process improvements in the supply chain.
- Conducted regular audits of supplier performance metrics including quality control measures and cost optimization initiatives.
Purchasing - Shop Manager
Schneider Electric
Greensboro, NC
01.2004 - 01.2020
- Managed up to 32 direct reports, assemblers and purchasers
- Responsible for scheduling, hiring, performance monitoring, and disciplinary actions
- Coordinated vendor inbound and outbound deliveries
- Coordinated daily production schedule to meet company goals and objectives
- Managed purchasing department and inventory control
- Created Purchase Orders and Production Orders to support the business
- Primary Liaison to address Union concerns or grievances
- Develop, document, release, train, audit policies and procedures
- Manage quality control, inspections and training focusing on seeking new ways to improve customer satisfaction
- Proven effectiveness in training, motivating, and supervising employees to achieve targeted goals
- Quality system administration experience including root cause and corrective actions
- Implemented 5S improvements, and Kaizen events.
- Developed and implemented procedures for the efficient operation of the shop.
- Resolved customer complaints promptly and professionally.
- Facilitated prompt resolution of customer problems and complaints.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Delegated work to staff, setting priorities and goals.
Service Manager
Spectrum Scoreboards
Houston, TX
01.1996 - 01.2004
- Worked directly with Operation Manger on key reliability issues
- Supervise all customer service orders to ensure service work is provided according to established standard of profitability
- Responsible for scheduling, hiring, performance monitoring, and disciplinary actions involving technicians
- Created and trained a national service network for our products
- Technical Advisor for sales inquiries.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Created standard operating procedures for all service functions.
- Forecasted department goals and objectives and enforced deadlines for quality service and speedy task completion.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
B.S, Business Administration -
University 0f North Carolina At Greensboro
Greensboro, NC12.2013
A.S, Electrical Engineering Technology -
Forsyth Technical Community College
Winston-Salem, NC12.2001
A.S, Criminal Justice -
Guilford Technical Community. College
Greensboro, NC12.1994
Skills
- Negotiating
- Inventory Analysis
- Demand Forecasting
- Financial Management and Reporting
- Supply Chain Management
- Warehouse Operations
- Logistics Management
- Performance Tracking
Accomplishments
- Site lead for SAP S4 Hana implementation.
- SPS Domain Leader.
- Develop documentation and implement work processes relevant to daily activities; PPE, lockout tag out, and work instructions.
- Project Manager for 6 successful business transfers into Greensboro facility.
- Safety Workforce focused resulting in reduction in loss work-time injuries; Over 1 million hours without injury.
- Developed programs to establish a zero waste to landfill site at Greensboro.
References
Furnished Upon Request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supply Chain Planning Manager
Schneider Electric
01.2020 - 01.2023
Purchasing - Shop Manager
Schneider Electric
01.2004 - 01.2020
Service Manager
Spectrum Scoreboards
01.1996 - 01.2004
B.S, Business Administration -
University 0f North Carolina At Greensboro
A.S, Electrical Engineering Technology -
Forsyth Technical Community College
A.S, Criminal Justice -
Guilford Technical Community. College
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