Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Christopher Donaldson

Director, Human Capital
Baltimore,MD.

Summary

Seasoned, analytical, and performance-focused professional, offering extensive experience in human resources management, outsourcing, encompassing personnel supervision, employee training and development, talent acquisition, government contracting, and performance assessment. Effective at collaborating with senior leadership and key stakeholders in identifying and translating organizational needs into functional requirements. Expert at utilizing consultative style with all stakeholders to provide ongoing support for human resource solutions to meets customer and business needs. Known for strong work ethic, maintaining confidential information and exercising independent judgment in dealing with wide-ranging HR issues and responsibilities. Managed the FMLA & ADA Reasonable Accommodations compliance programs for the Eastern Regional of the United States. Managed the DE&I initiative’s and program design. Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner. Multi-talented Human Resources Executive successful at streamlining costs and maximizing company profile in job market. Versed in EEOC and other relevant compliance statutes. Excellent organizational and time management skills with ability to prioritize and manage multiple tasks.

Overview

25
25
years of professional experience
15
15
years of post-secondary education

Work History

Director, Human Capital

PN Automation
Baltimore, MD
06.2020 - Current
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Assessed final products to check quality and consistency with creative vision.
  • Mitigated costs while collaborating with vendors to manage inventory items.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Analyzed business needs while soliciting customer feedback for process improvements.
  • Optimized operational processes by developing company-wide analytics tool to address client-specific metrics.

Regional Human Resources Business Partner

Areas USA
Catonsville, Aberdeen, USA, USA
01.2018 - 06.2020
  • Manage human resources practices and objectives to provide employee-oriented and high-performance culture as well as emphasize empowerment, quality, productivity and standards, goal attainment, recruitment, and ongoing development of a superior workforce.
  • Create organizational values, strategic plans, and overall objectives by facilitating strategy sessions with the senior leadership team.
  • POC for union grievances, contract interpretation,.
  • Develop performance management process to adjust organizational goals to the department and individual goals which resulted in a manpower savings of $300,000.00 annualized.
  • Successfully managed FMLA & ADA reasonable accommodations program for the Eastern region of the United States and reorganized leave of absence program.
  • Handled approximately 600-800 cases annually.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.

Senior Human Resources Business Partner

Sodexo
Washington, DC
08.2016 - 01.2018
  • Guided and administered the overall provision of human resources services, policies, and programs.
  • Expertly oversaw human resource operations and change initiatives for the 1225-employee facility in Washington DC.
  • Managed the relationship with the union and became the POC for grievances, contract negotiations, and contract adjustments and extension.
  • Made major contribution in supporting Employee Engagement Task Team in increasing climate survey participation from 58 to 92%.
  • Executed management and human resource strategy, which increased employee survey results by 10%.
  • Managed FMLA & ADA program, including reasonable accommodations and leave of absence programs for the Capital District Region, approximately 600+ cases annually.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.

Human Resources Manager

Reli Group, Inc 8a HUBZONE
09.2014 - 08.2016
  • Held responsibility in providing guidance on human resource operations, quality, inventory, and strategic planning within the organization.
  • Managed Payroll & Workforce Development planning.
  • Served as key contributor and executive team member in formulating the Reli Group’s mission, vision, and strategic business plan.
  • Managed the 8a contractual relationship with CMS & Social Security Administration.
  • Restructured the company’s 401(k) plan into a safe harbor plan, which allowed highly compensated employees (HCE) to contribute at the highest maximum rate without plan penalty.
  • Remodeled medical program to accommodate 20% increase in without incurring additional plan cost to business or employees.
  • Obtained 100% score in the SGS Supplier Workplace Accountability (SWA) audit for more than five years.
  • Designed the Pay for Skills Program, which enhanced the talent management system and reduced overtime by 20% or 50,000.00 annually.
  • Managed end of year compliance testing process.
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.

Senior Human Resources Manager

America’s Car Mart
Bentonville, AR
11.2000 - 06.2014
  • Administered the largest dealership facility with more than 2,400 employees in twelve facilities with over $350M in sales, across 6 states.
  • Formulated strategies to develop corporate governance through community outreach programs, management training, employee engagement programs, and recruiting plans.
  • Took over and transformed the Human Resource Department, from having low credibility, influence, and contribution to the company’s success into a key contributing business partner within the organization.
  • Formulated human resource vision, strategy, and implementation plan to enhance talent acquisition and retention process, reduce turnover, and increase employee satisfaction, which resulted in continuous improvement process, minimized turnover by 8%, and recruited more than 700 employees annually.
  • Built the employee relations management training program, thus minimizing equal employment opportunity (EEO) and Office of Federal Contract Compliance Programs (OFCCP) fines by $500K.
  • Managed FMLA & ADA, including reasonable accommodations for the Southeast region.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.

Regional Human Resources Officer

Farmland Insurance, Des
, IA
08.1998 - 11.2000

Education

Master of Education - Human Resources Management

Cambridge College
Springfield, MA
01.1990 - 05.1992

Skills

    Integrating policies

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Affiliations

Board of Directors, Smith & Cooper Academy Advisor, Mantle Mentoring Program, Member, West Baltimore Community Revitalization Project

Timeline

Director, Human Capital

PN Automation
06.2020 - Current

Regional Human Resources Business Partner

Areas USA
01.2018 - 06.2020

Senior Human Resources Business Partner

Sodexo
08.2016 - 01.2018

Human Resources Manager

Reli Group, Inc 8a HUBZONE
09.2014 - 08.2016

Senior Human Resources Manager

America’s Car Mart
11.2000 - 06.2014

Regional Human Resources Officer

Farmland Insurance, Des
08.1998 - 11.2000

Master of Education - Human Resources Management

Cambridge College
01.1990 - 05.1992

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Christopher DonaldsonDirector, Human Capital