Christopher Dotel
Newark,NJ
Summary
Highly motivated and dedicated professional with a strong work ethic, a passion for continuous learning, and a proven ability to collaborate effectively within team environments. Recognized for exceptional problem-solving skills, adaptability, and a proactive approach to challenges. Eager to take on new opportunities to expand technical knowledge and contribute to organizational success. Known for building strong relationships with colleagues and fostering a positive, productive workplace culture. Dependable, detail-oriented, and committed to delivering high-quality results in fast-paced and dynamic environments.
Overview
5
5
years of professional experience
Work History
Network Systems Administrator
Essex County Vocational Technical Schools
09.2021 - Current
- Delivered reliable network connectivity during critical events by successfully executing disaster recovery plans and maintaining up-to-date documentation of infrastructure configurations.
- Oversaw implementation and application of SaaS tools across entire company system.
- Administered quality customer service to in-house staff and satisfied concerns.
- Reduced downtime by proactively identifying potential vulnerabilities and addressing them before they escalated.
- Deployed and managed MDM solutions Jamf and SimpleMDM to secure and manage over 300 of corporate devices, ensuring compliance with organizational security policies.
- Managed and maintained email security solutions (e.g., Barracuda) to safeguard against phishing, spam, and malware.
- Trained end-users on email security best practices, fostering a security-conscious culture and reducing user-induced risks with email phishing test using Barracuda Phishline.
- Managed and maintained Active Directory infrastructure for a network of over 300 users, ensuring optimal performance and security across 4 domains.
- Provisioned, managed, and deprovisioned user accounts, ensuring seamless onboarding and offboarding processes for employees.
Knowledge Advisor
Micro Center
Paterson, NJ
11.2019 - 08.2021
- Analyzed technical issues with careful approach in order to form definitive solutions.
- Managed customer relations and customer service through daily communication and interaction.
- Maintained up-to-date knowledge of product and service changes.\
IT Intern
ESI Design
New York, NY
09.2019 - 04.2020
- Contributed to team-based IT projects by lending assessment and management services.
- Trained and supported end-users with software, hardware and network standards and use processes.
- Built and provided basic end-user troubleshooting and desktop support on Windows and Mac systems.
- Helped department set up equipment for meetings, events and operations.
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
Education
Azure Fundamentals
Microsoft Learn
Microsoft Learn07.2024
High School Diploma -
Newark Tech High School
Newark, NJ06.2020
Skills
- Problem-solving skills
- Organization
- Excellent Communication
- Team building
- Multi-tasking strength
- Mac OS X (106 - 1015)
- Windows (7-10)
- TCP/IP
- Technical issues analysis
- Software diagnosis
- Data recovery
- Desktop support
- Remote Desktop
- MS Office
- MS Teams
- Microsoft Defender
- G-Suite
- Zoom
- Networking (Meraki)
- Servers expertise (Dell)
- Printer (HP , Brother, And Xerox)
- Google Android
- Apple IOS
- Google Admin
- AWS(Amazon Web Services)
- Adobe Suite
- Barracuda
- Jamf
- SimpleMDM
- Citrix Workspace
- Cisco Umbrella
- Windows Print Server
Timeline
Network Systems Administrator
Essex County Vocational Technical Schools
09.2021 - Current
Knowledge Advisor
Micro Center
11.2019 - 08.2021
IT Intern
ESI Design
09.2019 - 04.2020
Azure Fundamentals
Microsoft Learn
High School Diploma -
Newark Tech High School
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