Christopher Downing
Fort Myers
Summary
Dynamic General Manager at Scanlon Auto Group with a proven track record in operations management and team leadership. Successfully implemented strategies that boosted sales and profitability while enhancing customer relations. Expert in budget coordination and vendor negotiations, fostering a collaborative environment that drove continuous improvement and employee satisfaction.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
General Manager
Scanlon Auto Group
01.2012 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
MDRP Associate
Toyota Motor Sales, USA
08.1999 - 12.2011
LSA
HQ
Toyota LA Region
Sales & Service
Towne Automotive Group
06.1988 - 11.1991
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
BBA - Business Administration & Automative Marketing
Northwood University
Midland, Michigan, MI & West Palm, FL05-1988
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Team leadership
- Staff management
- Customer relations
- Relationship building
- Staff training/development
- Sales analysis
- Budget coordination
- Vendor negotiations
Accomplishments
- Toyota LA - Supervised team of 121 staff members as regional CSOM
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Helped Lexus store win the Elite of Lexus 29 years in a row.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
General Manager
Scanlon Auto Group
01.2012 - Current
MDRP Associate
Toyota Motor Sales, USA
08.1999 - 12.2011
Sales & Service
Towne Automotive Group
06.1988 - 11.1991
BBA - Business Administration & Automative Marketing
Northwood University
Similar Profiles
Stephen MorrisonStephen Morrison
Fiber Optic Splicer at Scanlon Fiber Optics, Llc Dba Scanlon TelecommunicationsFiber Optic Splicer at Scanlon Fiber Optics, Llc Dba Scanlon Telecommunications
Kevin ClarkKevin Clark
Funeral Home Worker at Scanlon Funeral And Transport ServicesFuneral Home Worker at Scanlon Funeral And Transport Services
Jessie RobinsonJessie Robinson
Sales Associate at Scanlon Lexus Of Ft MyersSales Associate at Scanlon Lexus Of Ft Myers