Christopher Doyle
Tampa
Summary
Experienced Professional Express Technician with a strong drive to advance in the automotive industry. Seeking opportunities to transition into a main shop or used car technician role. Equipped with a comprehensive skill set and a proven track record of delivering high-quality work. Prepared to contribute expertise and dedication to exceed expectations. Committed to expanding knowledge and staying up-to-date with industry advancements. Eager to take on new challenges and make a significant impact in next role.
Overview
4
4
years of professional experience
Work History
Express Service Technician
Fitzgerald Auto Mall Of Clearwater - Hyundai
07.2024 - Current
- Performed all Hyundai and Genesis recalls on all models
- Perform all BG fluid services
- Managed repair order area as a part time dispatcher to ensure tickets are done on time in the correct order and given to technicians accordingly by their skill levels.
- Created easy to understand and informative video inspections per TruVideo app to assist in upselling services and repairs
- Performed Hyundai and genesis PDI's and any other internal vehicle repairs
- Performed work outlined on repair order to meet dealership and factory standards.
- Proactively identified opportunities to upsell additional services based on vehicle needs, boosting overall revenue generation.
- Collaborated with team members to complete complex repairs, achieving high-quality results.
- Assisted in training new technicians, sharing expertise and best practices for efficient work performance.
- Maintained a clean and organized work environment, adhering to safety standards and protocols.
- Attended factory-sponsored training classes to enhance knowledge and skills.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
Express Service Technician
Crown Hyundai
07.2023 - 07.2024
- Perfomed factory recalls for Hyundai vehicles including EV's and hybrids
- Performed all BG fluid flushes and cleanings (induction services, coolant flushes, brake flushes, transmission and power steering fluid flushes, etc,)
- Performed Hyundai PDI's and other internal car repairs on lot vehicles or used cars
- Utilized advanced diagnostic equipment to accurately identify issues and determine appropriate solutions.
- Proactively identified opportunities to upsell additional services based on vehicle needs, boosting overall revenue generation.
- Performed work outlined on repair order to meet dealership and factory standards.
- Adhered to manufacturer guidelines when performing repairs or installations on various makes and models of vehicles.
- Maintained a clean and organized work environment, adhering to safety standards and protocols.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Express Service Technician
Crown Kia
08.2022 - 07.2023
- Performed work outlined on repair order to meet dealership and factory standards.
- Proactively identified opportunities to upsell additional services based on vehicle needs, boosting overall revenue generation.
- Collaborated with team members to complete complex repairs, achieving high-quality results.
- Increased repeat business by establishing positive relationships with customers through exceptional service quality.
- Conducted thorough multi-point inspections on vehicles, identifying necessary repairs or maintenance.
Lot Porter Service Concierge
Clearwater Toyota
07.2021 - 08.2022
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Streamlined vehicle inventory management through regular updates and effective communication with sales staff.
- Transported customers via courtesy shuttle van and assisted with belongings.
- Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
- Assigned customers arriving for service to a service writer of their choice and assigned a key and hat tag.
Education
ASE Certifications - Automotive Service Technology 1 & 2
Pinellas Technical Education Center
St. Petersburg, FL10-2022
High School Diploma -
Dixie M. Hollins High School
Kenneth City, FL06.2021
Skills
- Filter Replacement
- Parts ordering
- Power tools
- Belt inspection
- Safety compliance
- Flexible schedule
- OSHA compliance
- Hazardous waste management
- Battery installation
- AC Tune-up
- Gasket replacements
- Coolant flushes
- Road testing
- Willing to learn
- Tire balancing
- Valid Driver's License
- Problem Solving
- Willing to Learn
- Diagnosis and Repair
- Work Area Cleanliness
- Vehicle Operation and Assessment
- Parts Repair and Refurbishment
- Hardworking and Dedicated
- Safety Policies and Procedures
- Multitasking and Prioritization
- Component and System Testing
- Spark Plug Replacement
- Oil Changes
- Aftermarket Component Installation
- Clean Driving Record
- Preventative Maintenance
- Fluid Replacement
- OSHA Compliance
- Power Steering Repair
- Basic Mathematics
- Battery Changing
- City and non-city driving
- GPS and route planning
- Brake servicing
- Tire rotations
- Automotive diagnostics
- Fluid replacement
- Vehicle inspections
- Cooling system service
- Fuel system maintenance
- Exhaust system repairs
- Air conditioning service
- Electrical systems
- Alignment adjustments
- Driveability issues
- Steering system expertise
- Computerized equipment use
- Battery testing
- Transmission service
- Suspension work
- Preventative maintenance
Microsoft office certification
Obtained at Dixie Hollins High in DIT class in 2016 via Certiport
Timeline
Express Service Technician
Fitzgerald Auto Mall Of Clearwater - Hyundai
07.2024 - Current
Express Service Technician
Crown Hyundai
07.2023 - 07.2024
Express Service Technician
Crown Kia
08.2022 - 07.2023
Lot Porter Service Concierge
Clearwater Toyota
07.2021 - 08.2022
ASE Certifications - Automotive Service Technology 1 & 2
Pinellas Technical Education Center
High School Diploma -
Dixie M. Hollins High School
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