Christopher Drake
Loris,SC
Summary
Experienced with diagnosing and repairing RV mechanical and electrical systems. Utilizes technical skills to troubleshoot and resolve complex issues efficiently. Knowledge of preventive maintenance practices to ensure optimal vehicle performance.
Professional RV maintenance and repair specialist with comprehensive knowledge of electrical systems, plumbing, and HVAC. Proven ability to troubleshoot and resolve complex issues, ensuring optimal vehicle performance and customer satisfaction. Strong emphasis on collaborative teamwork and adaptable to evolving demands while consistently delivering high-quality results. Skilled in diagnostics, preventive maintenance, and customer service.
- Multiple Qualifications with furrion, dometic, norcold, suburban, atwood, coleman mach, HWH, and many other distributors.
- Training in Newmar high end motorhomes.
- Experience with customer service and over the phone diagnostics, as well as communications with warranty companies and technical support through all major manufacturers
- Rebuilding damaged and/or rotten wood throughout recreational vehicles.
- Typically the highest productivity rate in the shop over all other techs, with quality work and high attention to detail.
Overview
14
14
years of professional experience
Work History
RV Technician/ Certified RV Technician
Adventure Motorhomes LLC
09.2021 - Current
- Performed thorough safety inspections on recreational vehicles to ensure compliance with industry standards.
- Executed diagnostic troubleshooting on electrical systems, identifying and resolving issues effectively.
- Collaborated with team members to enhance workshop processes and improve overall service efficiency.
- Delivered exceptional customer service, addressing inquiries and concerns with professionalism and expertise.
- Conducted appliance installations, ensuring proper functionality and adherence to safety regulations.
- Maintained detailed records of vehicle maintenance and repairs, contributing to improved service tracking.
- Researched and implemented new repair techniques to enhance service offerings and customer satisfaction.
- Inspected and repaired plumbing systems within RVs, ensuring optimal performance and leak prevention.
- Scheduled and performed routine maintenance to prolong vehicle lifespan and enhance reliability.
- Adapted to diverse repair challenges, showcasing versatility and problem-solving skills in various scenarios.
- Installed newly purchased equipment in recreational vehicles.
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Contributed to positive online reviews by delivering exceptional customer service both in-person and via phone/email correspondence.
- Diagnosed and repaired Electrical, Chassis, Plumbing, Rebuild, Technological problems in recreational vehicles.
- Notified supervisor of factors that could delay work completion.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
- Kept up-to-date with industry advancements through continuous professional development and training opportunities.
- Improved customer satisfaction by providing timely and efficient RV repairs and maintenance services.
- Provided customers with telephone-based recreational vehicle repair and replacement recommendations.
- Performed comprehensive pre-delivery inspections of new RVs, guaranteeing quality assurance for customers.
- Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
- Enhanced customer trust by providing transparent estimates on repair costs and timeframes, leading to repeat business.
Qualified RV Technician
RV One Superstores
05.2020 - 08.2021
- Conducted thorough diagnostic testing to identify and resolve mechanical issues in RVs.
- Performed mobile repairs on various RV systems, including electrical, plumbing, and HVAC.
- Executed preventative maintenance checks to enhance vehicle performance and extend lifespan.
- Delivered exceptional technical support to clients, addressing inquiries and troubleshooting issues promptly.
- Maintained accurate service documentation to track repairs and maintenance history for each vehicle.
- Diagnosed and repaired complex electrical systems, ensuring compliance with safety standards.
- Developed detailed reports on service activities, contributing to improved operational transparency.
- Implemented preventative maintenance programs for clients' equipment to minimize breakdowns and costly repairs.
- Performed regular maintenance checks on clients' systems to ensure optimal functionality and reduce the risk of future failures or malfunctions.
- Promoted safety awareness within the team, adhering to strict guidelines while performing repairs or installations.
- Proactively identified potential areas for improvement within operations processes by proposing cost-effective solutions that optimized workflow efficiencies.
- Collaborated with team members to maintain a high level of quality in repair services.
Mobile Service Technician
Richards Mobile RV
01.2018 - 04.2020
- Performed diagnostic testing procedures on various RV systems to identify mechanical issues.
- Conducted mobile repair operations, addressing client needs at their locations efficiently.
- Executed mobile repair operations at customer locations, ensuring timely service delivery and customer satisfaction.
- Collaborated with clients to determine service needs and provide tailored repair solutions for their RVs.
- Conducted routine maintenance services on RVs, ensuring compliance with safety standards and manufacturer guidelines.
- Resolved issues with electrical systems, plumbing, and appliances in RVs, enhancing overall functionality.
Contractor/ OQ Operator/ Pipe Fitter
Classic City Utility
02.2013 - 12.2017
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Laborer
Odd Jobs Home Improvement
01.2012 - 01.2013
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
Education
High School Diploma -
Socastee High School
Socastee, SC06-2011
Skills
- Brake system maintenance
- Electrical systems troubleshooting
- Suspension systems
- Preventative maintenance planning
- Hydraulic systems
- Water system maintenance
- HVAC system maintenance
- Appliance installation mastery
- Cabinetry installation expertise
- Battery system management
- Plumbing repair expertise
- Solar panel integration
- Slide-out mechanisms
- Interior remodeling expertise
- RV inspection procedures
- Sealant application mastery
- Awning installation and repair
- Solar inverter installation
- Roof repair techniques
- Flooring replacement proficiency
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Work order completion
- Mechanical repair
- Organizational skills
- Team collaboration
- Electrical testing
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Parts ordering
- Inspection skills
- Relationship building
- Product knowledge
- Self motivation
- Task prioritization
- Conflict resolution
- Calibration skills
- Documentation
- Blueprint reading
- Quality control
- Record keeping
- Time management abilities
- Appliance repair
- Physical stamina
- Adaptability
- Roofing repair
- HVAC diagnostics
- Technical diagnostics
- HVAC systems
- Professional demeanor
Timeline
RV Technician/ Certified RV Technician
Adventure Motorhomes LLC
09.2021 - Current
Qualified RV Technician
RV One Superstores
05.2020 - 08.2021
Mobile Service Technician
Richards Mobile RV
01.2018 - 04.2020
Contractor/ OQ Operator/ Pipe Fitter
Classic City Utility
02.2013 - 12.2017
Laborer
Odd Jobs Home Improvement
01.2012 - 01.2013
High School Diploma -
Socastee High School