Christopher Draper
Indianapolis,IN
Summary
Focused Engineer proficient with Linux, DevOps, and networking. Efficient at working independently or as a part of a supportive team. Extensive knowledge of network and system automation tools, including Python, Ansible, and Docker. Excels at identifying and solving deep technical issues. Proactive and diligent with 10 years of diversified experience in the IT industry.
Overview
14
14
years of professional experience
Work History
Linux Engineer
Ivy Tech Community College
05.2019 - Current
- Spearheaded containerization adoption and implemented migration to Kubernetes.
- Defined automation processes and best practices and tailored CI/CD pipelines for applications.
- Wrote and maintained custom scripts to reduce configuration drift and streamline changes.
- Designed and implemented system security and data assurance.
Support Engineer III
Scale Computing
12.2018 - Current
- Worked closely with customers, internal staff and management to determine the planning, implementation, and integration of system-oriented projects.
- Developed tools to enable analysts to perform targeted customer analysis using Python.
- Supervised and provided direction for a team of technical direct reports regarding advanced diagnostics.
Support Engineer II
Scale Computing
10.2017 - 12.2018
- Implemented Ansible-based testing and tooling to use on product support cases.
- Performed initial TCP/IP performance assessment and analysis to begin research process.
- Diagnosed system hardware and software problems using advanced root-cause analysis.
Network Analyst
Ball State University
05.2016 - 05.2017
- Tested and evaluated Cisco Application Policy Infrastructure Controller to improve network policy management.
- Worked extensively with Python to automate configuration tasks and generate reports.
- Documented all server and network problems and other unusual events in detail.
- Deployed switch stacking technologies to improve redundancy.
Linux System Administrator
Freelancer.com
05.2015 - 05.2016
- Installed, configured, and maintained Linux systems on a contract basis.
- Configured and maintained web servers.
- Implemented Linux-based network routing and VPN services.
- Configured Cisco network equipment remotely.
Geek Lab Technician
Ball State University
05.2015 - 05.2016
- Worked extensively with Puppet to provision and update University staff equipment.
- Provided network support and performed troubleshooting to resolve various LAN connectivity issues.
- Analyzed and recommended solutions and upgrades to services to streamline processes.
Systems Analyst
Ball State University
09.2014 - 05.2015
- Built server systems and installed into racks.
- Deployed and researched CloudStack to streamline administrative processes for multiple hypervisors.
- Installed and maintained lab workstations, switches, and NetApp devices.
Geek Lab Technican
Ball State University
08.2012 - 09.2014
- Trained junior members of the help desk team regarding troubleshooting of Windows and OS X.
- Independently provided support for university staff.
- Consistently met deadlines and requirements for all tickets.
Counter Intelligence Associate
Geek Squad
05.2011 - 05.2012
- Responded to customer requests via telephone and email.
- Verified data integrity and accuracy for customers.
Helpdesk Technician
Ball State University
05.2009 - 05.2011
- Ensured workstation availability and integrity through preventative maintenance and upgrades.
- Diagnosed OS X and Windows problems over the phone.
Education
Bachelor of Science - Computer Technology
Ball State University
Muncie, IN2017
Skills
- Network troubleshooting and design
- Continuous Integration: Jenkins, GoCD
- Analytics: Elasticsearch, Logstash, and Kibana
- Virtualization: KVM, VMware, and Xen
- Containerization: Kubernetes, Docker, and OpenShift
- DevOps: Ansible, SaltStack, Chef, Terraform, Packer, and Puppet
- Cloud: AWS and GCP
- Scripting: Python, Bash, Ruby, Jinja2, and REST API
Timeline
Linux Engineer
Ivy Tech Community College
05.2019 - Current
Support Engineer III
Scale Computing
12.2018 - Current
Support Engineer II
Scale Computing
10.2017 - 12.2018
Network Analyst
Ball State University
05.2016 - 05.2017
Linux System Administrator
Freelancer.com
05.2015 - 05.2016
Geek Lab Technician
Ball State University
05.2015 - 05.2016
Systems Analyst
Ball State University
09.2014 - 05.2015
Geek Lab Technican
Ball State University
08.2012 - 09.2014
Counter Intelligence Associate
Geek Squad
05.2011 - 05.2012
Helpdesk Technician
Ball State University
05.2009 - 05.2011
Bachelor of Science - Computer Technology
Ball State University
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