Christopher Draves
Gary,IN
Summary
Dedicated service specialist bringing resourcefulness and strong background combined with exceptional customer service and organizational skills. Approaches each service issue with an analytical, level-headed approach to identify needs, resolve problems and maximize customer satisfaction.
Overview
4
4
years of professional experience
Work History
Service specialist 3
Minteq
New York, New York
10.2022 - Current
Applied gunning material to low spots of the furnace vessel after laser inspections to ensure structural integrity.
- Assisted customers with inquiries using strong product knowledge and communication skills.
- Coordinated service requests to ensure timely and effective resolutions for clients.
- Developed training materials for new hires to enhance service delivery standards.
Education
Hobart High School
Hobart, INSkills
- Gunning operation
- Furnace repair
- Steel spraying
- Pipe installation
- Equipment maintenance
- Quality assurance
- Problem solving
- Decision-making
- Adaptability and flexibility
- Senior leadership support
- Attention to detail
References
References available upon request.
Timeline
Service specialist 3
Minteq
10.2022 - Current
Hobart High School