Christopher Dunbar

• Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
• Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
• Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
• Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
• Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation.
• Coordinated with other departments within the restaurant to optimize workflow efficiency contributing to seamless service delivery.
• Processed in-house batching of syrups, Margaritas, mixes, Sangria.
• Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
• Closed out cash register and prepared cashier report at close of business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Motivated staff to perform at peak efficiency and quality.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Answered telephone and email inquiries from potential customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
• Delivered high-quality service by addressing customer concerns promptly and professionally.
• Utilized a client-focused approach when suggesting potential vehicles that met their unique needs.

• Delivered Cars to customer houses and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Upheld high standards of professionalism while representing the company during interactions with customers.
• Expedited deliveries to meet customer deadlines and requirements.

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
• Maintained neat, organized stockroom free of hazards.
• Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
• Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
• Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
• Stocked designated items on shelves, end caps and displays.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Moved merchandise using forklifts, pallet jacks and hand trucks.

Server

• Served food and beverages promptly with focused attention to customer needs.
• Greeted customers warmly to provide exceptional customer service.

Server Assistant

• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Maintained a clean and. organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
• Refilled drinks and condiments and restocked serving areas to minimize delays.
• Communicated customer needs clearly to kitchen staff for fast, accurate orders.

Bakery

• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
• Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.

Host

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Monitored wait times accurately, providing accurate estimates of wait time during busy periods while keeping guests informed and engaged.

Food Runner

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
• Streamlined food delivery process by organizing orders efficiently, reducing table wait times.