Christopher Dutcher
Mesa,AZ
Summary
Results-driven Senior Service Technician with over 7 years of experience in HVAC-R. Known for exceptional problem-solving skills and a commitment to quality service and achieving low callback rates. Proven track record in diagnosing complex issues, mentoring technicians, and maintaining high reliability and safety standards.
Overview
8
8
years of professional experience
Work History
Senior Service Technician
C.a.s.m
219 S. William Dillard
07.2022 - Current
- Diagnose and repair HVAC-R systems to ensure optimal functionality.
- Mentored junior technicians on troubleshooting techniques and best practices for service excellence.
- Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
- Responded to emergency calls as needed and executed in a timely manner.
- Worked overtime, holidays and weekends to accommodate company needs.
- Achieved and maintained 0-2 callbacks a month during summer hours.
HVAC Technician and Installer
Dutchaire
1602 N Arbor Ave
11.2017 - 07.2022
- Conducted routine maintenance checks to enhance system efficiency and longevity.
- Installed retrofit heating, ventilation, and air conditioning systems in residential homes with precision and attention to detail.
- Installed complete systems at new residential and business construction sites.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
Education
High School Diploma -
Tempe Highschool
1730 S Mill Ave, Tempe, AZTechnical Certificate - Automotive Mechanic
East Valley Institute of Technology
03-2012
Skills
- EPA certification universal
- Schematic reading and electrical
- Low temp, A/c up to 75 ton, ice machines, All hot food equipment, frozen drink machines, Mua, exhaust, and some chiller experience
- HVAC-R and all kitchen equipment installation/diagnosing
- Dedicated team player
- Quality-focused
- Problem-solving abilities
- Reliability
- Safety procedures
- Time management
Timeline
Senior Service Technician
C.a.s.m
07.2022 - Current
HVAC Technician and Installer
Dutchaire
11.2017 - 07.2022
High School Diploma -
Tempe Highschool
Technical Certificate - Automotive Mechanic
East Valley Institute of Technology