Christopher Duzan
Middleboro,MA
Summary
Experienced Journeyman Lineman with a proven track record in power line installation and maintenance. Expertise in emergency response operations and electrical system troubleshooting, ensuring minimal downtime. Strong focus on safety compliance and teamwork, contributing to enhanced operational efficiency and reliability. Demonstrated ability to improve safety protocols and system performance in challenging environments. Looking to further my career in management and use my years of field experience in a leadership role.
Overview
31
31
years of professional experience
Work History
Troubleshooter
Eversource
Plymouth, MA
05.2022 - Current
- Enhanced customer satisfaction with timely resolution of complex technical problems.
- Leveraged strong communication skills to convey complex information clearly during customer interactions, improving client understanding of resolutions provided.
- Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
- Served as a subject matter expert on key technologies, assisting colleagues with challenging technical problems.
- Streamlined troubleshooting processes for increased productivity and reduced downtime.
Foreman
Middleboro Gas & Electric
08.2008 - 04.2022
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Reviewed project details to specify correct materials and equipment for job sites.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Monitored progress against established benchmarks, adjusting strategies as necessary to meet targets consistently.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
- Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
- Implemented efficient work processes to boost overall productivity while reducing costs.
- Championed company values through consistent modeling of ethical behavior and adherence to corporate policies.
- Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
- Assisted in the recruitment process for new team members, selecting candidates who demonstrated aptitude for success within the organization.
- Facilitated seamless handovers between shifts by maintaining clear documentation of completed tasks and outstanding items requiring attention.
- Ensured compliance with all regulatory requirements, conducting thorough audits and making necessary adjustments.
- Improved client satisfaction with meticulous oversight of project requirements and quality standards.
- Enhanced team skills with targeted training programs, addressing gaps and fostering professional development.
- Maintained high levels of workforce morale and engagement, organizing team-building activities and providing regular feedback.
Lineman Apprentice
Nstar
09.2007 - 08.2008
- Operated heavy machinery to assist in line installation and repair tasks.
- Ensured adherence to safety protocols during all operational activities.
- Followed OSHA regulations related to safety procedures at job sites.
- Maintained, repaired and replaced poles and cross-arms.
- Operated bucket trucks to install or maintain high voltage power lines.
- Assisted in the repair of damaged lines due to storms or accidents.
- Performed pole climbing, digging holes and backfilling trenches for line installation.
- Cleaned up work sites after completing projects.
General Foreman
E.G. Sawyer
Weymouth, MA
06.1996 - 09.2007
- Worked alongside team to accomplish work goals according to schedule.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
- Completed final walkthroughs at job sites to close out projects.
- Achieved timely completion of projects with strict adherence to budget constraints and quality standards.
- Enhanced job site safety through regular inspections, hazard assessment, and implementation of corrective measures.
- Demonstrated strong leadership abilities in managing diverse teams to achieve common goals while fostering a positive work environment.
- Improved project efficiency by effectively delegating tasks and managing a team of skilled workers.
- Showcased exceptional adaptability when faced with unexpected project challenges, rapidly adjusting strategies and reallocating resources to maintain progress and minimize delays.
- Delivered project updates to superintendent and detailed issues that could halt work progress.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Collaborated with subcontractors for seamless coordination of work scopes, ensuring smooth project execution from start to finish.
- Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
- Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
- Liaised between field engineers and trade workers align construction projects with drawings and specifications.
- Conducted thorough risk assessments before commencing projects, identifying potential challenges and developing contingency plans accordingly.
- Assigned daily duties to each employee based upon individual strengths, effectively completing Number% of roofing jobs on time.
- Established open lines of communication with clients, providing regular updates on project status and addressing concerns promptly.
- Mentored junior team members in the development of their skills, providing guidance and support that facilitated career advancement opportunities.
- Ensured compliance with all relevant regulations and industry standards during the execution of assigned tasks, mitigating potential legal issues or penalties.
- Analyzed blueprints to determine where to run wires, install electrical outlets and connect wires to central circuit panels.
- Prepared daily time cards and assisted in preparation of estimates and scope of work statements.
- Supervised layout, assembly and installation of various sizes and types of drainage pipes.
- Planned each job with appropriate safety measures, addressing weight limits and fall protection.
- Adhered to US Occupational Health and Safety Administration mandates requiring use of gloves and insulating blankets for installation of high-voltage equipment.
- Optimized resource allocation for increased productivity by closely monitoring project progress and adjusting schedules as needed.
- Assembled and secured pipes, tubes, fittings and related equipment according to project specifications.
- Streamlined workflow processes by introducing innovative tools and techniques that enhanced overall efficiency levels.
- Spearheaded training initiatives to develop workforce skills, resulting in improved performance and reduced turnover rates.
Asst, Parts Manager
Tanner Ford
02.1995 - 05.1996
- Managed inventory levels to ensure timely availability of parts.
- Coordinated with suppliers for timely delivery and pricing updates.
- Oversaw daily operations of the parts department for efficiency.
- Collaborated with service technicians to align parts availability with repairs.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Resolved customer complaints in a professional manner.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Managed employee schedules and daily assignments.
- Coordinated with vendors to ensure timely delivery of parts and materials.
- Maintained accurate records of all incoming shipments and outgoing orders.
Education
Associate of Science - Business Administration And Management
Southern New Hampshire University
Manchester, NH06.2023
Lineman School - lineman
New England Public Power Association
Littleton, MA09-2012
High School -
Middleboro High School
Middleboro, Mass05-1993
Skills
- Class A CDL license
- Technical problem solving
- Project management
- Team leadership
- Critical thinking
- Conflict resolution
- Training facilitation
- Organizational skills
- Multitasking capacity
- H2A operator license
- H1B Hoisting license
- Lineman experience
- Truck foreman experience
References
Available upon request.
Leadership Experience
- Former union president of AFSCME Local 3502.
- I have been a truck foreman since 2015, training apprentices and leading crews.
- Troubleshooting for Eversource since 2022.
Communication Skills
I have been a team leader for all of my career, training other apprentices since I was one myself, being a foreman has taught me skills that I can pass on to others.
Timeline
Troubleshooter
Eversource
05.2022 - Current
Foreman
Middleboro Gas & Electric
08.2008 - 04.2022
Lineman Apprentice
Nstar
09.2007 - 08.2008
General Foreman
E.G. Sawyer
06.1996 - 09.2007
Asst, Parts Manager
Tanner Ford
02.1995 - 05.1996
Associate of Science - Business Administration And Management
Southern New Hampshire University
Lineman School - lineman
New England Public Power Association
High School -
Middleboro High School