Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Christopher Eddlemon

Silverdale,WA

Summary

Dedicated Pharmacy Assistant with WA licensure and PTCB certification, bringing 20 years of administrative supervision experience from the United States Navy. Proficient in human resource management, public relations, and policy compliance. Recognized for driving teams towards effective time management and significant process improvements, aligned with organizational goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Silverdale, USA
08.2024 - Current
  • Skilled in customer service
  • Focused on patient care and convenience
  • Responded to patient requests and handled customer concerns
  • Advised patients on communication with their doctors and insurance providers to determine the most cost-effective measures for their prescriptions
  • Maintained outpatient profiles in proprietary database
  • Ensured proper handling of sensitive patient information
  • Performed supply process duties
  • Processed warehouse and outside vendor deliveries for CIII-V and non-controlled substances
  • Restocked and organized storage areas
  • Performed cycle counts and return to stock reports
  • Ensured safe handling and storage of filled customer prescriptions
  • Processed billing for new prescriptions and refills through third party insurance and manufacturer savings programs

Administration Department Supervisor

United States Navy - Navy Band Northwest
Silverdale, USA
02.2024 - 06.2025
  • Coordinated with 3 work centers to timely process and deliver over 200 pay, contract, and electronic personnel record transactions for a 35-member organization via online Salesforce Enterprise Customer Relations Management(eCRM) platform
  • Trained and supervised 6 Command Pay & Personnel Administrators (CPPA) in proper processing, communication, record keeping, and handling of sensitive personnel information
  • Developed positive working relationships with outside organizations to facilitate expedient processing of 44 administrative requests via Enterprise Task Management Software Solution(ETMS2)
  • Networked with local and program supervisory peers to collaborate and synchronize best practices and process improvement
  • Performed audit of all personnel pay entitlements and corrected 10 cases of missed or inaccurate pay
  • Inspired subordinates to excel in CPPA duties, which were secondary to their job-specific training and education
  • Implemented monthly 60-day outlook reports, which influenced better planning and autonomy department-wide
  • Provided weekly updates to stakeholders, assuring process completion as an organization under their purview

Operations Department Supervisor

United States Navy - Navy Band Southwest
San Diego, USA
04.2023 - 01.2024
  • Department head for 9 workcenters and 10 performing ensembles
  • Coordinated pay and logistics for 94 Navy Band Southwest performances
  • Vetted over 100 requests for availability and legality, which resulted in 94 performances for military and civilian audiences in excess of 24,000
  • Liaised with organizational legal departments to verify legality of services for 5 performance requests
  • All recommendations for concurrence were in line with professional legal opinions
  • Balanced workload for a 45-member organization, ensuring adequate time for education, training, and wellness
  • Provided mentorship to junior personnel on how to properly market Navy Band performing groups and their performance requirements, to civilian event sponsors to ensure ethical use of government assets
  • Trained 2 Operations Coordinators in customer service, ethics, and official correspondence

Education

Certificate - Pharmacy Technician

State Fair Community College
12.2024

Bachelor of Science - Music

East Texas A&M University
05.2004

Skills

  • Customer Relations
  • Collaborative Team Development
  • Clear Verbal Communication
  • Supply restocking
  • Prescription interpretation
  • Resolving customer issues
  • Healthcare Insurance Billing
  • Medication Dispensing

Certification

  • PTCB Certified Pharmacy Technician (PTCB-CPhT), 12/01/24, Pharmacy Technician Certification Board
  • Security Clearance, US Govt
  • Basic Life Support, 02/01/25, American Red Cross
  • Pharmacy Assistant License, 06/01/24, WA Department of Health

Personal Information

Title: CPhT

Timeline

Pharmacy Technician

CVS Pharmacy
08.2024 - Current

Administration Department Supervisor

United States Navy - Navy Band Northwest
02.2024 - 06.2025

Operations Department Supervisor

United States Navy - Navy Band Southwest
04.2023 - 01.2024

Certificate - Pharmacy Technician

State Fair Community College

Bachelor of Science - Music

East Texas A&M University

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Christopher Eddlemon