CHRIS ELLIOTT
Mesa,AZ
Summary
Accomplished and results-driven Store Manager with 5 years of experience at Starbucks, known for enhancing operational efficiency, driving customer satisfaction, and fostering high-performing teams. Proven expertise in leadership and training, having effectively developed numerous store managers and staff, leading to increased employee retention and promotion rates. Skilled in strategic planning, financial management, and executing company initiatives to achieve organizational goals. Eager to leverage extensive store management experience and a strong track record of success in a District Manager role to contribute to Starbucks' continued growth and excellence.
Overview
5
5
years of professional experience
Work History
Store Manager Trainer
STARBUCKS COFFEE COMPANY
12.2023 - Current
- Coached new managers through challenging situations involving employee relations or conflict resolution techniques.
- Developed a comprehensive training program for new store managers, resulting in improved performance and faster onboarding.
- Developed personalized development plans for trainees, tracking their progress and adjusting training methods to ensure optimal growth and skill acquisition.
- Held one-on-one coaching sessions with managers, offering actionable insights and support to address specific challenges and enhance their leadership capabilities.
Store Manager
STARBUCKS COFFEE COMPANY
01.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
STARBUCKS COFFEE COMPANY
06.2022 - 01.2023
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Barista/Shift Supervisor
STARBUCKS COFFEE COMPANY
10.2019 - 06.2022
Education
Associates - Arts
Mesa Community College
Mesa, AZBachelor of Arts - Psychology
New College of Interdisciplinary Arts And Science
Tempe, AZ05.2025
Skills
- Excel
- PowerPoint
- Adobe Acrobat
- Leadership Development
- Inventory control and record keeping
- Strategic planning
- Project Management
- Coaching and Mentoring
Timeline
Store Manager Trainer
STARBUCKS COFFEE COMPANY
12.2023 - Current
Store Manager
STARBUCKS COFFEE COMPANY
01.2023 - Current
Assistant Store Manager
STARBUCKS COFFEE COMPANY
06.2022 - 01.2023
Barista/Shift Supervisor
STARBUCKS COFFEE COMPANY
10.2019 - 06.2022
Associates - Arts
Mesa Community College
Bachelor of Arts - Psychology
New College of Interdisciplinary Arts And Science
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