Christopher Elliott

- Managed accounts receivable and implemented best practices in credit management to ensure sales profitability.

- Proactively resolved credit discrepancies and collaborated with sales to prevent financial losses.

- Enhanced cash flow and minimized working capital through efficient collection strategies.

- Maintained accurate AR records for compliance and audit readiness.

- Partnered cross-functionally to streamline billing and support automation.

- Tracked KPIs and improved AR performance through continuous process improvements.

-Filed liens on delinquent accounts in coordination with legal, ensuring balance recovery and compliance.

- Contacted delinquent accounts, optimizing collection outcomes and cash flow.

- Built relationships with customers and internal sales teams to ensure prompt resolutions.

- Oversaw a 3000+ account portfolio with commercial lines of credit and facilitated timely communication.

- Maintained detailed records of customer activity and disputes through internal CRM platform.

-Collaborated closely with cross-functional teams to resolve complex account issues, enhance communication, and support shared collection goals.

-Sold services over the phone using tailored presentations, objection handling, and consistent follow-ups.

-Supported Loan Officers by pre-qualifying and accurately categorizing leads to strengthen client relationships and improve efficiency.

-Demonstrated strong multitasking skills by addressing customer needs while calculating potential rates in real time.

-Researched new leads, resolved customer issues, and consistently delivered high-quality service.

-Collaborated with team members to develop new sales techniques and consistently meet daily transfer targets.