Summary
Work History
Education
Skills
Timeline
Generic

Christopher Ensell

Westerville,United States

Summary

Focused Store Manager versed in all aspects of running various formats of retail locations, including opening and closing procedures, banking, merchandising and recruiting. Demonstrated ability to keep operations efficient, productive and on-track to consistently meet and exceed expectations.

Work History

AP/AR Manager

Bright Innovation Labs
New Albany, OH
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
  • Reviewed all invoices for accuracy, subsequently resolving various issues.
  • Efficiently maintained accounts payable transaction processing and led team on training initiatives to ensure continuity.
  • Used exemplary communication and interaction skills to build strong working relationships with partners, employees and clients.
  • Checked accounting system on regular basis to monitor transactions.
  • Worked cross-functionally with various teams and departments to improve operations.
  • Facilitated monthly team meetings to discuss more efficient procedures and eliminate duplicated efforts or antiquated processes.
  • Redistributed responsibilities to improve workflow by focusing on individual strengths.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Completed daily accounts receivable ledger reconciliations.

Store Leader

Kroger
Columbus, OH
  • Mitigated regulatory risks by performing audits to comply with protocols.
  • Increased Best Practice Behavior Results score from Week 1 score of 46% to Week 8 score of 86% by refocusing leadership on conducting effective walks and good closes. Worked closely with all departments to drive operational excellence based on BPBR criteria.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.

Senior Team Leader

Giant Eagle
Columbus, OH
  • Supervised and led 7 department managers while overseeing performance and productivity of over 100 employees.
  • Corrected operational discrepancies for 5 stores by developing and executing process improvements. Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Implemented succession planning by training and developing 16 associates into leadership positions.
  • Prioritized sanitation, safety and health standards in work areas.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.

Education

Bachelor of Science - Business Administration And Management

Franklin University
Columbus, OH
01.2020

Skills

  • Data Analysis
  • Staff Recruitment and Hiring
  • Team Building Leadership
  • Time Management
  • Prioritizing and Planning
  • Operational Reporting
  • Adaptable to Changing Conditions
  • Store Merchandising
  • Documentation and Reporting
  • Store Opening and Closing
  • Inventory Management
  • Retail Metrics and Goals
  • Attention to Detail
  • Interpersonal Skills
  • Human Resources
  • Leadership Training
  • Proficient in Word/Excel/Powerpoint
  • Business Operations
  • Operational Improvement
  • Problem Resolution/Root Cause Analysis
  • Process improvement
  • Operational Budgeting & Forecasting

Timeline

AP/AR Manager

Bright Innovation Labs

Store Leader

Kroger

Senior Team Leader

Giant Eagle

Bachelor of Science - Business Administration And Management

Franklin University
Christopher Ensell