Christopher Erven

• Conducted regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
• Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
• Assessed clients' needs to provide appropriate therapeutic interventions.
• Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
• Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
• Improved the overall recovery process for clients by advocating for their needs within the treatment team.
• Determined clients' risk of self-harm or other dangerous behaviors.

Sanitized and monitored the crisis floor.

helped prepare and cook meals.

• Enhanced delivery efficiency by optimizing routes and reducing idle time.
• Maintained high customer satisfaction levels by adhering to strict deadlines and providing excellent service.
• Safely transported goods by conducting regular vehicle inspections and following all traffic regulations.
• Reduced fuel costs through effective route planning and consistent monitoring of vehicle performance.
• Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.

• Enhanced delivery efficiency by planning optimal routes and managing daily schedules.
• Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
• Maintained accurate records of deliveries, vehicle inspections, and other relevant documentation for compliance purposes.
• Reduced fuel costs with careful route planning and efficient driving techniques.
• Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
• Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
• Conducted thorough pre-and post-trip vehicle inspections to identify potential issues and maintain safety standards.
• Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
• Assisted in warehouse operations when needed, contributing to overall team success and productivity.
• Established positive relationships with clients by providing exceptional customer service during deliveries.
• Resolved delivery discrepancies promptly, ensuring customer satisfaction and maintaining a strong professional reputation.
• Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
• Adhered to Department of Transportation regulations regarding hours of service, logbooks, weight limits, and other critical safety measures.
• Provided support in training new drivers on company policies, procedures, and best practices for box truck operation.
• Managed inventory within the truck accurately to ensure proper loading/unloading order for time-efficient deliveries.
• Coordinated with fellow drivers on multi-stop routes for efficient teamwork and resource allocation during high-demand periods.
• Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.