Dedicated healthcare professional well-versed in communication, team building, and health system processes. Ready to bring 14 years of relevant work experience.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patient's needs.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
-Provided excellent customer service through active listening skills, understanding patient needs, and offering solutions.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
-Enhanced overall patient experience with empathetic communication and detailed explanations of appointments
-Maintained accurate patient records and detailed documentation of patient interactions
-Management of 1000 Patients- Making and maintaining charts
-Assisting and accompanying physician in yearly credentialing
-Billing and accounts receivable
-Taking vitals
-Creating/Completing SOAP notes
-Administering medications/vaccines
-Wound care
-Maintaining continuity of care with other physician offices/specialists/home health organizations
-Traveling to various domiciliary care/ assisted living/ skilled nursing facilities/patients homes for health visits
-Working with state agencies to provide information on facilities and patient care