Christopher Falcon-Molina
Orlando,FL
Summary
Resourceful and driven professional with proven experience in both retail operations and community service. Adept at fostering positive client and customer relationships through strong interpersonal communication, active listening, and empathetic support. Skilled in balancing organizational efficiency with attention to detail, ensuring accuracy in daily operations, merchandise management, and program support. Recognized for adaptability, dependability, and a collaborative approach that consistently enhances team performance and service quality. Motivated to apply these transferable skills in dynamic environments that require both precision and compassion.
Overview
3
3
years of professional experience
Work History
Volunteer
Veterans Affairs Medical Center
07.2022 - 04.2023
- Helped clients navigate the social services system and access needed resources.
- Used strong interpersonal communication skills to convey information to others.
- Represented the organization positively and professionally while providing the community with much-needed services.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Merchandise Service Team Associate
Lowes Home Improvment
05.2025 - 08.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Stocked merchandise on shelves according to store layout and inventory plans.
Education
Associate of Applied Science - Health Sciences
Valencia College
Orlando, FL12-2025
High School Diploma -
Cypress Creek High School
Orlando, FL05-2023
Skills
- Customer Service
- Interpersonal Communication
- Active Listening
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Time Management
- Positive Attitude
- Adaptability
- Empathy
- Conflict Resolution
- Dependability
Timeline
Merchandise Service Team Associate
Lowes Home Improvment
05.2025 - 08.2025
Volunteer
Veterans Affairs Medical Center
07.2022 - 04.2023
Associate of Applied Science - Health Sciences
Valencia College
High School Diploma -
Cypress Creek High School
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