Christopher Fancher
Fort Plain,NY
Summary
Dynamic Owner/Operator with a proven track record at Jack of All Trades LLC., excelling in process optimization and customer service. Expert in staff training and relationship management, I enhanced operational efficiency and increased customer satisfaction through strategic planning and effective communication. Committed to delivering high-quality services and fostering lasting client relationships.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
20
20
years of professional experience
Work History
Quality control line inspector
Bill Lake Modular Homes
09.2025 - Current
- Inspected production lines for compliance with safety and quality standards.
- Assisted in identifying defects and reporting issues to supervisors.
- Collaborated with team members to ensure efficient workflow processes.
- Insects quality assurance protocols
- Inspects procedures throughout production process
- Ensures compliance with local, state, IRC building codes
Owner/Operator
Jack of All Trades LLC.
03.2021 - 09.2025
- Developed operational procedures to enhance efficiency and customer satisfaction.
- Managed inventory control to ensure product availability and minimize waste.
- Implemented safety protocols to maintain a secure working environment.
- Trained staff on equipment usage and best practices for daily operations.
- Coordinated scheduling of staff shifts to meet business demands effectively.
- Fostered positive relationships with customers through exceptional service and feedback collection.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with vendors to secure favorable terms for the business.
Bar Tender
Rivers Casino & Resort Schenectady
09.2017 - 02.2020
- Developed and maintained extensive knowledge of beverage recipes and menu offerings.
- Provided exceptional customer service, fostering repeat business and positive guest experiences.
- Trained new staff on drink preparation techniques, customer interaction standards, and operational procedures.
- Resolved customer complaints effectively, leveraging strong communication skills to restore satisfaction promptly.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Owner/Operator
Integrity Contracting LLC.
03.2012 - 09.2017
- Developed operational procedures to enhance efficiency and customer satisfaction.
- Managed inventory control to ensure product availability and minimize waste.
- Implemented safety protocols to maintain a secure working environment.
- Trained staff on equipment usage and best practices for daily operations.
- Fostered positive relationships with customers through exceptional service and feedback collection.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Owner/Operator
Riverside Sheds and Lumber
01.2006 - 09.2012
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Assessed income and expenses and adapted plans to improve profit levels.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Implemented sustainable practices, reducing environmental impact.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Operated with safety and skill to avoid accidents and delays.
- Developed operational procedures to enhance efficiency and customer satisfaction.
- Managed inventory control to ensure product availability and minimize waste.
- Implemented safety protocols to maintain a secure working environment.
- Fostered positive relationships with customers through exceptional service and feedback collection.
- Managed day-to-day business operations.
Education
Associate Degree in Environmental Studies - Environmental Studies
SUNY COBLESKILL
Cobleskill, NY07-2014
Skills
- Process optimization expertise
- Documentation and reporting
- Sales negotiation
- Staff training and development
- Hiring
- Business planning
- Negotiation
- Strategic planning
- Payroll processing
- Relationship management
- Performance analysis
- Business operations management
- Client relationship management
- Risk management
- Cost management
- Regulatory compliance
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Equipment operation
- Schedule management
- Time management
Timeline
Quality control line inspector
Bill Lake Modular Homes
09.2025 - Current
Owner/Operator
Jack of All Trades LLC.
03.2021 - 09.2025
Bar Tender
Rivers Casino & Resort Schenectady
09.2017 - 02.2020
Owner/Operator
Integrity Contracting LLC.
03.2012 - 09.2017
Owner/Operator
Riverside Sheds and Lumber
01.2006 - 09.2012
Associate Degree in Environmental Studies - Environmental Studies
SUNY COBLESKILL
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