Christopher Farrell
Hilliard,FL
Summary
Focused, well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 19 years of experience in field.
Overview
19
19
years of professional experience
Work History
Parts Specialist
Jacksonville CDJR Of Arlington
07.2019 - Current
- Identified early product failure trends and communicated information to customers to help select more suitable parts.
- Tracked parts use and charged items to customer accounts for billing.
- Minimized losses due to damaged or obsolete inventory by implementing a robust returns management process and maintaining strict quality control measures.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Proactively addressed potential supply chain disruptions by diversifying supplier network and maintaining backup sources for critical components.
Parts Manager
Ed Koehn Chrysler Jeep Dodge Ram
03.2016 - 06.2019
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Ordered parts for customers, repair shops, and service departments for use in equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
Parts Counter Person
Ed Koehn Chrysler Jeep Dodge Ram
02.2008 - 03.2016
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Contributed ideas during team meetings aimed at improving store operations and increasing profitability.
- Helped increase overall sales by cross-selling related items based on customers'' specific needs or vehicle requirements.
Lube Technician/Parts Counter Person
Greenville CDJ
02.2005 - 02.2008
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Organized parts storage and stocked inventory according to established guidelines.
Education
High School Diploma -
Central Montcalm High School
Stanton, MISkills
- Demand Forecasting
- Inventory Restocking
- Invoice Processing
- Stock Management
- Improving Customer Satisfaction
Timeline
Parts Specialist
Jacksonville CDJR Of Arlington
07.2019 - Current
Parts Manager
Ed Koehn Chrysler Jeep Dodge Ram
03.2016 - 06.2019
Parts Counter Person
Ed Koehn Chrysler Jeep Dodge Ram
02.2008 - 03.2016
Lube Technician/Parts Counter Person
Greenville CDJ
02.2005 - 02.2008
High School Diploma -
Central Montcalm High School
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