Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Christopher Federici

Westfield

Summary

Dynamic Computer Teacher at Saint Michaels School with a proven track record in lesson planning and student assessment. Advocated for equitable technology access, enhancing learning opportunities for 320 students. Skilled in hardware maintenance and excellent communication, I effectively integrated technology into curricula, driving student engagement and success.

Sales professional with solid background in managing inside sales teams and achieving revenue goals. Expertise in developing strategic sales plans and fostering client relationships. Known for strong team collaboration and adaptability to changing market conditions. Skilled in CRM tools and sales analytics.

Sales professional with proven track record in kiosk sales and customer service. Adept at engaging customers and driving sales through personalized interactions and effective sales strategies. Collaborative team player with focus on achieving results and adapting to dynamic retail environments.

Overview

13
13
years of professional experience

Work History

Computer Teacher

Saint Michaels School
01.2022 - Current
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
  • Processed software and hardware by coordinating user setups, installations and upgrades.
  • Communicated with students to discuss progress and need for tutoring and extra assistance.
  • Managed resources effectively by maintaining an organized inventory of classroom technology equipment and software licenses.
  • Planned and implemented curriculum to teach up-to-date technology to 320 students.
  • Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
  • Advocated for increased access to technology resources for both students and staff, resulting in more equitable learning opportunities.

Licensed Insurance Agent/Chief Technology Officer

Tom Birks: Allstate Insurance
01.2019 - 09.2021
  • Created scalable architectures that supported long-term growth strategies while providing flexibility to adapt as needed.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Optimized IT infrastructure by streamlining processes and implementing cutting-edge technologies.
  • Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
  • Spearheaded digital transformation initiatives to modernize business operations and enhance customer experience.
  • Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
  • Maintained high-level knowledge of current and emerging technology development and applications.

Licensed Insurance Account Manager

Jeffrey Reisel: Allstate Insurance
12.2015 - 12.2019
  • Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
  • Calculated quotes and educated potential clients on insurance options.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.

Sales Associate

Nelson C. Espeland: Allstate Insurance
07.2012 - 09.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Property & Casualty Insurance License - Insurance And Risk Management

School of Professional Business
Milburn, NJ
08-2010

Life And Health Insurance License - Insurance & Risk Management

Professional School of Business
Milburn, NJ
08-2010

Bachelor of Arts - Journalism And Mass Communication

Rutgers University
Newark, NJ
05-2009

Skills

  • Lesson planning
  • Student assessment
  • Information security
  • Hardware maintenance
  • Computer security
  • Hardware installation
  • Team building
  • Teamwork and collaboration
  • Excellent communication
  • Self motivation

Interests

  • Virtual Reality
  • Designing and Printing 3D Models
  • Augmented Reality (AR) Development
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Video Gaming
  • Drone Piloting
  • Artificial Intelligence (AI) and Machine Learning
  • Digital Art and Animation
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Backpacking
  • Kayaking
  • Camping
  • Volunteering with youth sports programs as a coach
  • Animal Care
  • Personal Development and Self-Improvement

Timeline

Computer Teacher

Saint Michaels School
01.2022 - Current

Licensed Insurance Agent/Chief Technology Officer

Tom Birks: Allstate Insurance
01.2019 - 09.2021

Licensed Insurance Account Manager

Jeffrey Reisel: Allstate Insurance
12.2015 - 12.2019

Sales Associate

Nelson C. Espeland: Allstate Insurance
07.2012 - 09.2015

Property & Casualty Insurance License - Insurance And Risk Management

School of Professional Business

Life And Health Insurance License - Insurance & Risk Management

Professional School of Business

Bachelor of Arts - Journalism And Mass Communication

Rutgers University