Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Christopher Ferger

Mocksville,NC

Summary

Dynamic and dedicated professional with extensive experience in customer service at Shop-n-go. Proven track record in cash handling and fostering customer relations, enhancing satisfaction through effective communication and problem-solving. Recognized for reliability and teamwork, consistently contributing to a positive shopping experience and operational efficiency.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience

Work History

Cashier

Shop-n-go
06.2025 - Current
  • WGreeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Works in a small team with 4-5 other employees.

Assistant Wrestling Coach

Davie County Schools
11.2023 - Current

Coordinated travel arrangements for away meets, ensuring smooth logistics for the team''s transportation and accommodations.

  • Strengthened community involvement by organizing youth clinics, workshops, and volunteer opportunities for athletes.
  • Increased athlete confidence through consistent feedback, encouragement, and goal setting discussions.
  • Provided mentorship to student-athletes regarding academic success, time management, and personal growth.
  • Managed administrative tasks such as updating records, tracking athlete progress, and maintaining inventory of equipment supplies.
  • Developed wrestlers'' technical skills with personalized coaching sessions and video analysis.
  • Maintained a safe training environment by enforcing proper technique and safety measures during practices.
  • Evaluated wrestler performances during competitions to identify areas of improvement for future practices.
  • Enhanced athlete performance by developing individualized training plans and monitoring progress.
  • Improved team cohesion through team-building exercises and fostering a supportive environment.
  • Works with 20-25 Wrestlers on their skills and what they can improve on.

Soccer Coach

Davie County Schools
02.2022 - Current
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Adopted soccer strategies and tactics to maximize team potential.
  • Maintained player safety through careful practice and game supervision.
  • Evaluated players' performance and provided constructive feedback to improve abilities.
  • Built positive, productive training environments fostering team unity and camaraderie.
  • Engaged parents, players and staff to maintain open, constructive communications.
  • Increased player skills development by focusing on individual strengths and weaknesses through targeted drills.
  • Established individual goals and monitored player performance to support achievement.
  • Promoted sportsmanship values among players by emphasizing respect for opponents, officials, teammates, coaches, and themselves throughout each season.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Improved player behavior through modeling and disciplinary interventions.
  • Improved team cohesion through regular team-building exercises and open communication channels among players.
  • Personally helps 18-20 Student Athletes with and needs and requests

Cashier

Wendy's
01.2021 - 05.2023
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

Davie County High School
Mocksville, NC
06.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash handling and management

Interests

  • Volunteer Travel
  • Backpacking and Hiking
  • Team Sports
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Outdoor Recreation
  • Camping
  • Kayaking

Timeline

Cashier

Shop-n-go
06.2025 - Current

Assistant Wrestling Coach

Davie County Schools
11.2023 - Current

Soccer Coach

Davie County Schools
02.2022 - Current

Cashier

Wendy's
01.2021 - 05.2023

High School Diploma -

Davie County High School