Christopher Fillmore
naples
Summary
Dynamic sales professional with a proven track record at lids locker room, excelling in customer engagement and negotiation. Skilled in Salesforce, I have successfully optimized inventory management and enhanced team performance, driving significant improvements in customer satisfaction and operational efficiency. Committed to fostering a collaborative environment and mentoring staff for continuous growth.
Overview
11
11
years of professional experience
Work History
Sales Associate Manager
Zumiez
08.2025 - Current
- Assisted in training new sales associates on product knowledge and customer service techniques.
- Executed daily inventory management to ensure accurate stock levels and product availability.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Collaborated with team members to maintain a visually appealing store environment.
Assistant Manager
GameStop
12.2020 - 07.2025
- Led team initiatives to optimize operational workflows and enhance overall efficiency.
- Developed training programs for staff, improving onboarding processes and employee performance.
- Implemented strategic inventory management systems, reducing excess stock levels by streamlining procedures.
- Analyzed sales data to identify trends, driving informed decision-making and enhancing customer satisfaction.
Manager
Lids Locker Room
02.2020 - 09.2020
- Developed and implemented operational strategies to enhance team efficiency and productivity.
- Led cross-functional teams to achieve project milestones and improve service delivery.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Mentored junior staff, fostering a culture of continuous learning and professional development.
Assistant Manager
Lids Locker Room
02.2015 - 03.2020
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Managed inventory levels by restocking merchandise and organizing displays to optimize sales opportunities.
- Collaborated with team members to maintain clean and organized store environment, ensuring compliance with company standards.
Education
Digital Media / Multimedia Design - Digital Media
Lorenzo Walker Technical College
Naples, FL05-2017
High School Diploma -
Naples High School
Naples, FL05-2015
Skills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Negotiation expertise
Timeline
Sales Associate Manager
Zumiez
08.2025 - Current
Assistant Manager
GameStop
12.2020 - 07.2025
Manager
Lids Locker Room
02.2020 - 09.2020
Assistant Manager
Lids Locker Room
02.2015 - 03.2020
Digital Media / Multimedia Design - Digital Media
Lorenzo Walker Technical College
High School Diploma -
Naples High School