Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Fink

Philadelphia,PA

Summary

Proven leader in high-pressure environments, I significantly enhanced operational efficiency at Frontier Airlines by developing new training programs and enforcing safety protocols. Skilled in weight/balance loading and team building, I excel in multitasking and communication, ensuring top-notch service delivery and safety compliance.

Overview

20
20
years of professional experience

Work History

Lead Ramp Agent

Frontier Airlines
08.2022 - Current
  • .Following safety procedures and regulations
  • Communicating with flight deck and fellow workers
  • Collaborating with other Ground Operations Teams to meet timelines
  • Pushback and towing aircraft’s to gate positions
  • Weight and balance loading of aircraft’s
  • Servicing aircraft, potable water and lavatory
  • Marshaling aircraft to and from gates
  • Utilizing equipment, conveyor belts cargo carts trucks
  • Performing searches of cargo and passenger cabin before planes departures

  • Loaded and unloaded luggage cargo airplanes
  • Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
  • Collaborated with airline management to develop new training programs for improved operational efficiency.
  • Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Connected electrical power unit and hoses to aircraft.
  • Stocked aircraft cabins with necessary supplies.
  • Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.

Line Cook

Studio Movie Grill
10.2021 - 12.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.

Pizza Maker

Rosemount College
09.2021 - 12.2021
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.

Line Cook

Olive Garden
03.2021 - 10.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Grilled meats and seafood to customer specifications.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

Prep Line Cook

Chickies and Pete’s
11.2019 - 03.2021
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
  • Streamlined kitchen operations for efficiency by maintaining organized workstations and keeping inventory up to date.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.

Prep Line Cook

Famous Dave's Bar-B-Que
08.2019 - 07.2020
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
  • Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
  • Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
  • Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
  • Collaborated with the head chef to create innovative menu items, resulting in increased guest satisfaction.

Catering service team member

Prep Line Cook

Chili's Restaurant
09.2017 - 10.2019
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
  • Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
  • Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
  • Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
  • Enhanced customer satisfaction by preparing and presenting high-quality dishes on time.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Trained and assisted new kitchen staff members.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared and cooked meals according to recipes and customer specifications.

Shift Manager

McDonald's Restaurant
04.2004 - 09.2015
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

John Burcham High School
Philadelphia, PA
06.2000

Skills

Food presentation talent

Timeline

Lead Ramp Agent

Frontier Airlines
08.2022 - Current

Line Cook

Studio Movie Grill
10.2021 - 12.2022

Pizza Maker

Rosemount College
09.2021 - 12.2021

Line Cook

Olive Garden
03.2021 - 10.2021

Prep Line Cook

Chickies and Pete’s
11.2019 - 03.2021

Prep Line Cook

Famous Dave's Bar-B-Que
08.2019 - 07.2020

Prep Line Cook

Chili's Restaurant
09.2017 - 10.2019

Shift Manager

McDonald's Restaurant
04.2004 - 09.2015

John Burcham High School
Christopher Fink